BETWEEN FOOTPRINTS: BALANCING ENVIRONMENTAL SUSTAINABILITY AND PRIVACY IN SMART TOURISM DESTINATIONS

Autores

DOI:

https://doi.org/10.5902/1981369432343

Palavras-chave:

Privacidade e Proteção de Dados, Destinos Turísticos Inteligentes, Sustentabilidade, Personalização

Resumo

Os dados estão na base de todas as atividades turísticas inteligentes pois os turistas ficam envolvidos em serviços diferentes e personalizados antes/durante/depois das viagens ou das férias. Para estas interações, um rastro de dados é imperceptivelmente obtido por um meio ambiente embebido em tecnologia, sendo depois minerado e armazenado no contexto de Destinos Turísticos Inteligentes para criar experiências valiosas, designadamente relacionadas com a eco-responsabilidade, assim como facultando vantagens competitivas a tais destinos. Ao mesmo tempo, estas tecnologias permitem aos destinos turísticos uma otimização do uso de recursos naturais e da energia, assim como a preservação dos espaços naturais, em síntese, reduzindo a “pegada ecológica” do turismo. Porém, isto ocorre com um custo, o de uma “pegada de dados” acrescida. Consequentemente, a fruição apercebida de experiências tem de ser considerada no contexto normativo da Privacidade e da Proteção de Dados proteção de dados expondo os riscos potencias relacionados que lhe são inerentes, analisando as respostas das pelo RGPD - Regulamento Geral sobre Proteção de Dados da União Europeia. Assim, os objetivos do artigo são os seguintes: i. identificar as especificidades dos Destinos Turísticos Inteligentes; ii. mostrar como os princípios da proteção de dados, tal como constam do RGPD, são relevantes para os DTI; iii, finalmente, avaliar as consequências jurídicas potenciais deste ecossistema. A nossa perspectiva assenta numa análise jurídica de natureza académica. Sobretudo, procuramos mostrar como as implicações jurídicas das experiências turísticas reforçadas pelas tecnologias têm sido subestimadas, tal como o envolvimento informado e consciente das pessoas nestes processos. Este estudo é novo ao ter empreendido uma exploração inicial das implicações jurídicas que resultam das experiências que têm lugar nos DTI.

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Biografia do Autor

Manuel David Masseno, Instituto Politécnico de Beja, Portugal.

Professor Adjunto de Graduação e Mestrado e Pesquisador Sênior no Laboratório UbiNET - Segurança Informática e Cibercrime do Instituto Politécnico de Beja, Portugal.

Presidente da Comissão de Direito Internacional do Cibercrime da ABCCRIM - Academia Brasileira de Ciências Criminais, Diretor para as Relações Internacionais do IBDI - Instituto Brasileiro de Direito da Informática, Consultor das Comissões de Direito Digital e Compliance e de Legislação Aplicada à Hotelaria e ao Turismo da OAB São Paulo

Cristiana Teixeira Santos, Universidade do Minho, Portugal

Graduada em Direito e Mestre em Direito dos Contratos e da Empresa, pela Universidade do Minho, Portugal.

Doutorada em Direito e Tecnologia e em Informática Jurídica pelo Programa de Doutoramento Erasmus Mundus - Joint International Doctoral Degree in “Law, Science and Technology” (Universidades de Bolonha, de Turim, Autónoma de Barcelona, Mykolas Romeris de Vilnius, do Luxembrugo e de Tilburgo).

Pesquisadora no JusGov - Centro de Investigação sobre Justiça e Governação da Escola de Direito da Universidade do Minho.

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Publicado

05-05-2018

Como Citar

Masseno, M. D., & Santos, C. T. (2018). BETWEEN FOOTPRINTS: BALANCING ENVIRONMENTAL SUSTAINABILITY AND PRIVACY IN SMART TOURISM DESTINATIONS. Revista Eletrônica Do Curso De Direito Da UFSM, 13(1), 411–435. https://doi.org/10.5902/1981369432343

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Artigos científicos