Perception of health care in CAPSad : a vision from patient

Abstract

The Psychosocial Care Centers Alcohol and Drugs (CAPSad) are mental health services to offer their users a program of intensive therapy, developed by a multidisciplinary team. This study aims to conduct an assessment of the care provided by health professionals to the user, the object of this study, people with problems arising from the harmful use of alcohol. We sought to understand the model of health care in the CAPSad perception of alcoholics users. This is a descriptive qualitative research conducted in Psychosocial Care Center, located in the Regional Executive Secretary IV, the city of Fortaleza. Methodological Procedures: Semi-structured interviews were developed. Data were submitted to analysis of categorical thematic content. User flow in effecting service in CAPSad, the relationship between the professional and the CAPSad users; guidelines for users; perception of users in developed therapeutic workshops, user participation in therapeutic project: five thematic categories were defined. Through analysis of each category, we could apprehend consistent information about the participants and the meaning they attributed their experiences and perceptive this center. It is concluded that the host in CAPSad as a working tool involves all team members, thus favoring the solvability of assistance, a fact that is evidenced by the speech of patients during interviews.