The relationship between communication and commitment in organizations

Authors

  • Rodrigo Cunha da Silva Faculdade FIA de Administração e Negócios
  • Elza Fátima Rosa Veloso Faculdade Metropolitanas Unidadas- FMU
  • Leonardo Nelmi Trevisan Pontifícia Universidade Católica de São Paulo- PUC/SP
  • Joel Souza Dutra Universidade de São Paulo

DOI:

https://doi.org/10.5902/1983465914447

Abstract

The main objective of this study is to explore the relationship between organizational and interpersonal communication, and the relationship between communication and commitment. We conducted a quantitative study, which was considered the perception of 800 employees of four distinct business segments, which do not hold management positions. Among the results, there is the finding of the influence of organizational communication on communication of the leaders and the communication between peers. While organizational communication influences commitment, leaders’ communication and colleagues’ communication do not have this potential influence.

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Author Biographies

Rodrigo Cunha da Silva, Faculdade FIA de Administração e Negócios

Doutor em administração pela FEA/USP e professor da Faculdade FIA de Administração e Negóciose Faculdade Sumaré.

Elza Fátima Rosa Veloso, Faculdade Metropolitanas Unidadas- FMU

Doutora em administração pela FEA/USP e professora do programa strictu sensu da Faculdade Metropolitanas Unidas e da pós-graduação lato sensu da Faculdade FIA de Administração e Negócios

Leonardo Nelmi Trevisan, Pontifícia Universidade Católica de São Paulo- PUC/SP

Professor titular da Pontifícia Universidade Católica de São Paulo- PUC/SP

Joel Souza Dutra, Universidade de São Paulo

Professor livre docente da Universidade de São Paulo

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Published

2018-06-04

How to Cite

Silva, R. C. da, Veloso, E. F. R., Trevisan, L. N., & Dutra, J. S. (2018). The relationship between communication and commitment in organizations. Revista De Administração Da UFSM, 11(1), 102–116. https://doi.org/10.5902/1983465914447

Issue

Vol. 11 No. 1 (2018): Jan - Mar

Section

Articles

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