Revista de Administração da UFSM

Culture and commitment as antecedents of performance in the food and beverage sector

2024-06-28T11:52:46-03:00

Purpose: The objective of the article is to verify the influence of antecedents such as culture and commitment on restaurant organisational performance and assess how they can impact managerial practices. This would explain the relationship between the exogenous variables of the model, thus providing managers with a parameter for managing the dimensions of culture, commitment, and performance.
Design/methodology/approach: Data were analysed using structural equation analysis (PLS-PM) and collected through a questionnaire with 45 assertions over a period of 2 months, obtaining 116 valid answers.
Findings: Four hypotheses were supported: H1—Innovative culture positively influences the affective commitment of restaurant employees (Γ=0.466); H8—Supportive culture influences normative commitment (Γ=0.270); H9—Supportive culture influences continuance commitment (Γ=0.293); and H10—Affective commitment positively influences bar and restaurant performance (Γ=0.293).
Managerial contributions: The model developed for this study can be used by restaurant managers to manage their employees and improve their organisational performance.
Practical implications: This model’s practical implications were that it could be used to guide restaurant decisions toward performance improvement.
Originality/value: The study fills a gap by proposing a managerial model that considers aspects of people management, such as culture and staff engagement, to improve the organisational performance of bars and restaurants.

Industry 4.0 technologies in a brazilian furniture industry

2024-06-28T11:52:40-03:00

Purpose: The objective of this study is to analyze the technical feasibility of adopting I4.0 technologies in a large furniture industry located in the southern region of Brazil.
Design/methodology/approach: Strategy research is a single case study, qualitative approach, collecting empirical data through in-depth interviews, participant observation, and a documental survey submitted to content analysis.
Findings: Results evidenced that technologies I4.0 were considered technically viable for adoption in the company, and some of these technologies have already been adopted in some of its operations, such as IoT, big data, Cyber-physical Systems (CPS), Additive Manufacturing (AM)/3D printing, cloud computing, and vertical integration. On the other hand, RFID, collaborative robots, digital twins, augmented reality, and AI present technical feasibility but have not yet been adopted.
Research limitations/implication: The limitation of the research stems from the strategy option for the case study, which restricts the possibility of generalizing the results obtained.
Practical implications: The results of the study provide a review of the operational processes of the furniture industry, with the aim of identifying industry 4.0 technologies that can be adopted from the perspective of cost-benefit ratio.
Originality/value: The increasing integration of the Internet of Things (IoT) in the industrial segment enables a new industrial era. However, furniture manufacturing is in the initial stages of adopting these technologies. The study addresses a topic that still represents a taboo in the corporate environment of the industrial sector in question and therefore offers elements for debate.

Instability of returns and liquidity during the Covid-19 pandemic: evidence from the brazilian stock market

2024-06-28T11:52:28-03:00

Purpose: This study aimed to analyze the impact of liquidity on the volatility of the Brazilian stock market, considering the effects resulting from the COVID-19 pandemic.
Design/methodology/approach: The sample for this research consisted of the IBOVESPA and the sectoral indices of B3. The analysis covers the period from January 2, 2019, to July 11, 2021. The estimations were performed using the two-regime Markov switching method.
Findings: The results show that liquidity has an asymmetric impact on return volatility, both for the IBOVESPA and the sectoral indices. This relationship is more pronounced during the pandemic period than before the crisis. Therefore, this research sought to contribute to the discussion on how the liquidity of the market would impact the returns in a crisis period. This also dialogues with and contributes to the literature in emergent countries on market liquidity and systematic risk.
Research limitations/implications: The results of this study do not allow for generalizations, as the data used considers a short time series from a single emerging country.
Originality/value: This study provides practical contributions to investors with additional information regarding market liquidity and systemic risk, as it can demonstrate better investment opportunities. There are also contributions to the literature from a behavioral perspective on liquidity and market volatility in an emerging country. Furthermore, the findings provide arguments about market efficiency as well as confirming the asset pricing theory.

Sustainability in higher education institutions: analysis of academic publication linked to management

2024-06-28T11:52:21-03:00

Purpose: To analyze and discuss how the topic of sustainability is addressed in higher education institutions (HEIs) in publications linked to the area of management.
Design/approach/methodology: To meet the proposed objective, a bibliometric review was developed based on a qualitative analysis in order to investigate implicit or explicit references to the way sustainability is discussed in academia.
Results: It appears that, although the importance of HEIs in the formation of a sustainable social mentality is well established in theoretical and practical debate, their role portrayed in studies still seems modest and diffuse.
Research limitations/implications: The main limitation of this study refers to the restriction of the results found, as they are based on a selection and the delimitations and methodological choices of the research found in the bibliometric review.
Originality/value: In addition to the relevance of the theme, this study allows a panoramic view of how sustainability is being approached in higher education institutions, as these are important agents that form and guide sustainable development in society. The study also has practical value, as the inferences found can support and direct managers’ decision-making in favor of the inclusion of sustainability in academia.

The influence of perceived risk on food supplement consumption intention

2024-06-28T11:52:34-03:00

Purpose: The general objective of this study was to verify the relationship between the intention to consume dietary supplements and perceived risk, broken down into perceived risk in relation to health and perceived risk in relation to product performance.
Design/methodology/approach: Descriptive-quantitative research was carried out via an online survey through a structured questionnaire based on the scales of Laroche et al. (2005) and DelVecchio and Smith (2005). Data analysis was performed using multiple linear regression analysis. Of the total number of questionnaires answered, 207 were considered valid.
Findings: The result of the study points to statistical significance for the research hypotheses, confirming that the lower the perceived risk associated with the purchase of dietary supplements in relation to product performance and health damage, the greater the intention of consumption by individuals in this category of product.
Originality/value: The confirmation of the role of risk in the consumer’s decision process leads to the observation that this risk perception is not always based on reliable information, for example, from the guidance of nutritionists and doctors. Thus, only the presentation in the communication of the effectiveness of the product and how beneficial it can be to human health, carried out by agents without technical knowledge, may not be enough for the real risks of consuming such products to be neglected.

Data monetization capability: from the systematic literature review to the proposition of a multidimensional model

2024-06-28T11:52:06-03:00

Purpose: This study explores the underexplored field of data monetization and value creation within Information Systems (IS). Despite the growing interest in leveraging data for financial and operational gains, a literature gap exists in systematically examining the interplay between data-related terms such as monetization, value, capabilities, insights, and performance.
Design/Methodology/Approach: Conducted as a Systematic Literature Review (SLR), the study analyzed 148 articles from the Scopus database using PRISMA guidelines and the Bibliometrix package. Synthesizing existing knowledge sheds light on trends in major IS journals and challenges faced by organizations in extracting value from their data.
Findings: The study reveals influential trends in IS literature on data monetization and uncovers challenges faced by organizations in this domain. Proposing a multidimensional theoretical model, the research integrates information management and data monetization capabilities, contributing to advancing scientific knowledge in IS research.
Practical Implications: The study offers actionable strategies for organizations to monetize data effectively, enhance business agility, and improve performance, guiding them toward becoming data-driven.
Originality/Value: Contributing to the Theory of Administration within IS research, this study conducts a comprehensive analysis of data monetization, synthesizes literature trends, and proposes an innovative theoretical model integrating information management and data monetization capabilities.

Executive compensation and corporate prestige: a systematic literature review

2024-06-28T11:52:15-03:00

Purpose: This study aims to analyze the relationship between executive compensation and corporate prestige based on scientific literature.
Methodology: We systematically organized and analyzed peer-reviewed journals from 1960 to 2021 to assess the academic progression in executive compensation and corporate prestige. We analyzed 59 articles from the Web of Science Core Collection and Scopus databases.
Findings: We identified an increase in the rate of publications per year on this topic. The synthesis of the literature reveals that, fundamentally, the United States carried out the studies. Results also show that there is little relationship between researchers, and, finally, we identified a gap in the literature as most studies on executive compensation do not consider corporate prestige, performance, and compensation together.
Originality/Value: This study is a pioneer in undertaking a systematic literature review considering the interconnection between compensation and prestige. The contributions of this study consist of identifying and systematizing knowledge and deriving the research gap and future research, which is helpful for academics and practitioners to understand executive compensation and corporate prestige as the data reveal a field of study to be considered and analyzed.

The impact of consumer skepticism on perceived value and purchase intention of organic food

2024-06-28T11:51:51-03:00

Purpose: The purpose of this paper is to evaluate the impact of consumer skepticism on the perceived value and purchase intention of organic food.
Design/methodology/approach: Quantitative research was carried out through a survey applied to a sample of 404 Brazilian respondents. Data analysis included descriptive statistics and partial least squares structural equation modeling.
Findings: The study confirmed the negative relationship between skepticism and the perceived value of organic food and the positive relationship between the perceived value and purchase intention. In contrast, the negative relationship between skepticism and purchase intention was not confirmed by data analysis.
Practical implications: By understanding skepticism, brands can educate consumers, build trust, refine their value propositions, and differentiate their products. Effective communication strategies can showcase quality and authenticity while justifying premium prices. It is suggested to public policymakers that information campaigns be promoted to improve knowledge about health, the environment, and organic production and consumption.
Social implications: Results can improve the quality of life of people through the consumption of healthy and environmentally sound food.
Originality: This study can be considered one of the first to address the relationship between consumer skepticism, perceived value, and purchase intention of organic food, pointing to the influence of contextual factors, such as consumer skepticism, on consumer behavior.

The impact of FSC certification perceived by employees of brazilian companies

2024-06-28T11:51:58-03:00

Purpose: This study evaluates empirical evidence on the perceptions of employees on the positive and negative impacts of Forest Stewarship Council (FSC) certification on Brazilian companies.
Methodology: A survey was developed, and data from 149 employees of certified companies was collected. A scale of positive and negative impacts based on the literature was developed. The Jonckheere-Terpstra test was used to compare the statistical differences between the attributes under analysis. An exploratory factor analysis was also developed with a quantitative approach.
Results: The most positive perceptions are related to the protection of the forest and society. Regarding the negative aspects, the misinformation about the certifications and the cost to carry out the certification were highlighted.
Originality: The existing literature about FSC certification focuses on company managers and/or external stakeholders. A study on the perspective of employees from certified companies is important to ensure the well-being of employees, promote sustainability and corporate social responsibility, identify areas for improvement, and strengthen the company’s reputation and credibility in the market.

ESG index impact on the performance of education sector companies

2024-06-28T11:51:45-03:00

Purpose: This paper examined the impact of Environmental, Social and Governance (ESG) scores of for-profit colleges, universities, and professional schools on their market and financial results.
Design/methodology/approach: Sample data from 50 companies, national and international, listed on a stock exchange and with ESG data available from 2012 to 2021 was obtained on the EIKON-REFINITIV information database. Performance variables comprised Tobin’s Q and Market-to-Book (MTB), widely adopted in similar economic studies. Return on Assets (ROA) and Return on Equity (ROE) conformed to the financial performance variables. Explanatory variables consisted of ESG combined, ESG Social Pillar, Environmental Pillar, and Governance Pillar indexes. The analysis used the Generalized Method of Moments regression (GMM).
Findings: ESG combined showed a significant positive relationship with Social Pillar scores and financial performance, represented by ROE and ROA, as found by other studies. Conversely, we observed a significant negative relationship between ESG combined and Social Pillar scores and market indicators (Tobin’s Q and MTB).
Practical implications: Results indicate that although ESG combined, Social Pillar scores, and financial performance are positively related to financial results, these do not reflect positive market recognition or price shares.
Originality: First-time results for this sector.