Revista de Administração da UFSM

The Brazilian Journal of Management of the Federal University of Santa Maria - ReA UFSM (eISSN 1983-4659) consists of an academic-scientific journal in an online format of the Management area, classified in Qualis/CAPES in extract B1 in this area of knowledge. The Postgraduate Program in Management and Management Sciences Department of the Center for Social and Human Sciences of the Federal University of Santa Maria publishes this electronic journal, which was created in 2008. It is open to all themes and theoretical and empirical essays of national and international origin aimed at promoting academic debate and presenting management practices relevant and applied to the organizational reality.


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Vol 13, No 1 (2020): Jan - Mar

Table of Contents

A weberian analysis of the gestation of domination structures in trade unions
Antônio Santos-Silva, Antonio Carvalho Neto
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01-19
Environmental conceptions and the ideological commitments that guide the management of the environmental organizations
José Kennedy Lopes Silva, Osmar Siena
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20-39
Assessment of service quality in the hotel industry: use of fuzzy hybrid methodologies
Nara Medianeira Stefano, Izabel Cristina Zattar, Nelson Casarotto Filho
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40-57
Home Bias and Performance: a study with Brazilian mutual funds
Nadjara Davi Silva, Rodrigo Fernandes Malaquias, Fernanda Maciel Peixoto
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58-71
Do the information platforms of the branches of governments of Brazilian states contribute to build passive transparency?
Amanda Finck Drehmer, Fabiano Maury Raupp
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72-89
Os portos do Arco Norte e a cadeia de exportação de carne bovina congelada: gargalos e ganhos econômicos
Bruna Scotton, Nathan Gomes da Silva, Fernando Vinícius da Rocha, José Vicente Caixeta Filho
PDF
90-103
Measure of creativity and innovation: evidence of validity in the Brazilian context
Sonia Gondim, Elza Techio, Elisabeth Loiola, Iago Andrade Carias, Katlyane Colman, Silvia da Costa, Dario Paez, Flor Sánchez
PDF
104-124
Market segmentation and dimensions of store equity: a study in retail construction
Juliana Cristina Fornabaio Florêncio, Eduardo Eugênio Spers, Hermes Moretti Ribeiro da Silva, Nadia Kassouf Pizzinatto
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125-143
In search of retention: volunteers in a Brazilian NGO
Marcos Aurelio Gomes de Aquino, Carlos Eduardo Cavalcante, Patrícia Trindade Caldas, Josiete da Silva Mendes
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144-164
The role of cargo transshipment in the relationship between routing and added value
Edilson Ramos Dias, Roberto Giro Moori, Roberto Ramos de Morais, Valdir Antonio Vitorino Filho
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165-181
Experiences of consumption process and the experience of happiness
Felipe Gerhard, Juliana Melo Pedrosa, Márcio de Oliveira Mota, Ana Augusta Ferreira de Freitas
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182-201
Organizational performance: influence of contingency factors in Santa Catarina software development companies
David Rodrigo Petry, Ieda Margarete Oro, Jaqueline Suzana, Josiane Aparecida Lorentz, Andrezza Aparecida Saraiva Piekas, Jorge Carlos Paludo
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202-219