Revista de Administração da UFSM

The Brazilian Journal of Management of the Federal University of Santa Maria - ReA UFSM (eISSN 1983-4659) consists of an academic-scientific journal in an online format of the Management area, classified in Qualis/CAPES in extract B1 in this area of knowledge. The Postgraduate Program in Management and Management Sciences Department of the Center for Social and Human Sciences of the Federal University of Santa Maria publishes this electronic journal, which was created in 2008. It is open to all themes and theoretical and empirical essays of national and international origin aimed at promoting academic debate and presenting management practices relevant and applied to the organizational reality.


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Vol 12, No 3 (2019): Jul-Sep

Table of Contents

CEO duality and corporate performance: evidence in the Brazilian capital market
Yngrid Cabral Lima da Costa, Orleans Silva Martins
PDF
403-417
The allure of ubiquity: brand equity and brand authenticity influenced by distribution channels
Samanta Puglia Dal Farra, Mauricio Jucá Queiroz, Paulo Henrique Müller Prado, Renata Steffanoni Bernardes de Queiroz
PDF
418-433
Assessment of customer satisfaction of a restaurant in Santa Maria - RS
Fernando de Jesus Moreira Junior, José Renê de Oliveira, Angela Pellegrin Ansuj, Andreas Dittmar Weise
PDF
434-450
Differences between the practices of innovation environments from National Innovation Systems with distinct maturity levels: insights from Brazilian and French cases
Patrícia Benassi Mathieu, Ivete Delai
PDF
451-471
Effect of gaming on behavioral intention to use online training: an adjustment of the UTAUT model applied to TRT-2
Ludmilla Cavarzere de Oliveira, Luis Hernan Contreras Pinochet, Ricardo Luiz Pereira Bueno, Mauri Aparecido de Oliveira
PDF
472-491
"Work for what?" the meaning and the sense of work for the bankers
Henrique Bertosso, Paula Ebert, Angela Maria Ortolan Bonemberger, Andressa Centenaro, Eliana Andréa Severo
PDF
492-508
Relative performance evaluation in executive pecuniary compensation: empirical evidences in Brazil
Luiz Carlos Marques dos Anjos, Adhemar Ranciaro Neto, Edilson Paulo, Paulo Aguiar do Monte
PDF
509-526
Marketing metrics, Big Data and the role of the marketing department
Carla Freitas Silveira Netto, Luiz Antonio Slongo
PDF
527-543
Sustainable business digital technology-based model: BikePoa case study as an example
Gabriel R D Levrini, Walter Nique
PDF
544-561
Use intention of automated self-service services in mobile telecom
Tito Mendes da Costa, Jorge Brantes Ferreira, Angilberto Sabino de Freitas, Juliana Werneck Rodrigues, Fernanda Leão Ramos
PDF
562-579
What is the role of indicators as a governance tool to help cities become more sustainable?
Tatiana Soares Viana Ribeiro, Tatiana Tucunduva Philippi Cortese, Cláudia Terezinha Kniess, Diego de Melo Conti
PDF
580-593
Performance and quality indicators and the governance process in Brazilian Federal Universities: a multi-case study
Josiane de Oliveira Lobato, Elida Furtado da Silva Andrade, Emerson Antonio Maccari, Marcos Rogério Mazieri
PDF
594-609