The electronic document management (EDM) in the provision of cooperative assistance to health: a case study

Authors

  • Gustavo Fontinelli Rossés Universidade Federal de Santa Maria - Santa Maria,RS, Brasil.
  • Julio Cezar Lucion Farinha
  • Débora da Luz Fernandes
  • Carla Rosane da Costa Sccott Instituto Federal Farroupilha

DOI:

https://doi.org/10.5902/2359043223964

Keywords:

Electronic document management, Cooperatives, Unimed Santa Maria

Abstract

Currently, cooperatives are using the Electronic Document Management (EDM) in your files aimed at high speed and agility on the location of the documents. In this sense, this work aims to identify and understand the functioning of the GED, according to the models of Agora (2012) and Silva (2003), in a cooperative. This study is characterized by a qualitative research, descriptive, focusing on a case study, interviews being conducted, as well as direct observation and document analysis. The results revealed the importance of GED to minimize the exchange of documents between the matrix and its affiliates. It also showed the little knowledge of the group interviewed about the theoretical frameworks that present the steps of the GED. It was evident from the reports, correlation and consistency between the steps by Agora (2012) and Silva (2003) and the steps implemented by the Unimed Central RS.

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Author Biography

Gustavo Fontinelli Rossés, Universidade Federal de Santa Maria - Santa Maria,RS, Brasil.

Professor do Colégio Politécnico da UFSM

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Published

2017-03-14

How to Cite

Rossés, G. F., Farinha, J. C. L., Fernandes, D. da L., & Sccott, C. R. da C. (2017). The electronic document management (EDM) in the provision of cooperative assistance to health: a case study. Revista De Gestão E Organizações Cooperativas, 3(6), 43–58. https://doi.org/10.5902/2359043223964

Issue

Vol. 3 No. 6 (2016): Revista de Gestão e Organizações Cooperativas

Section

Artigos

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