Vol. 12 No. 5 (2019): Special Issue

Published: 2019-12-30

Articles

  • Criticism to the transposition of tools from private administration to public administration: a debate on modernizing public administration in Brazil

    Fernando Dias Lopes
    841-856
    DOI: https://doi.org/10.5902/1983465923738

  • Business Process Management Applied to Legal Administration: a study on law firms processes

    Marcos Alexandre Luciano, Manuela Rösing Agostini, Carlos Alberto Costa
    857-876
    DOI: https://doi.org/10.5902/1983465922834

  • Determinants of culture that stimulate innovation: Study in textile industry of Itajaí Valley – SC

    Carolina Klein Padilha
    877-893
    DOI: https://doi.org/10.5902/1983465923913

  • SERVQUAL scale for quality measurement: a case study in a company of public transport

    Deoclécio Junior Cardoso da Silva, Leoni Pentiado Godoy, Taís Pentiado Godoy, Roger da Silva Wegner, Lucas Urach Sudati
    894-910
    DOI: https://doi.org/10.5902/1983465924098

  • Reverse logistics in retail: barriers and motivation to products and packaging return

    Jacques Demajorovic, Laida da Silva Oliveira Campos, Juliana bonomi Santos de Campos
    911-930
    DOI: https://doi.org/10.5902/1983465928557

  • Analysis of the rating significance and other variables on the remuneration of the brazilian debentures

    Érika Letícia de Assis Luiz, Luiz Eduardo Gaio, Marcelo Augusto Ambrozini, Tabajara Pimenta Júnior
    931-952
    DOI: https://doi.org/10.5902/1983465924330

  • Methodology for assessing risk in innovation investments

    Vitor Novelini Belotti, David Ferreira Lopes Santos, Leonardo Fernando Cruz Basso
    953-974
    DOI: https://doi.org/10.5902/1983465924401

  • The governance of Muriaé’s (MG) clothing local production arrangement based on a bidimensional model analysis

    Cecilia Alves da Silva Antero, Bruno Tavares, Luiz Marcelo Antonialli, Sabrina Olimpio de Caldas Castro
    975-994
    DOI: https://doi.org/10.5902/1983465924425

  • Innovation and socio-environmental sustainability: a comparative study of Brazilian and European firms

    José Glauber Cavalcante dos Santos, Alessandra Carvalho de Vasconcelos, Márcia Martins Mendes De Luca, Jacqueline Veneroso Alves da Cunha
    995-1012
    DOI: https://doi.org/10.5902/1983465925464

  • The impact of diversity on innovation in countries

    Sheila Patrícia Ramos Beckhauser, Giancarlo Gomes
    1013-1026
    DOI: https://doi.org/10.5902/1983465926778

  • The use of smartphones by university students who work: identifying paradoxes of technology

    Kathiane Benedetti Corso, Martiele Gonçalves Moreira
    1027-1043
    DOI: https://doi.org/10.5902/1983465926419

  • Private social investment: the strategy and management of foundations and institutes

    Daniela Gentil, Gleriani Ferreira, Ivete Rodrigues
    1044-1060
    DOI: https://doi.org/10.5902/1983465932304