Nursing work in psychosocial care center: stress and coping strategies

Abstract

Doi: 10.5902/2179769214163 Objectives: to identify the feelings experienced at work in mental health; learn coping strategies reported by nursing professionals. Method: this is an exploratory-descriptive qualitative study conducted by semi-structured interviews with 12 nursing professionals of CAPS III, in Campina Grande-PB. The analysis was based on Bardin content technique, which resulted in the creation of two categories: Feelings and stress on mental health work; Coping strategies. Results: feelings of insecurity, frustration and emotional exhaustion acted as triggers of stress of professionals working at CAPS. Therefore, some strategies were mentioned as possibilities of alleviating stress, such as social support, music and listening spaces. Conclusions: there was the need for psychological support to nursing professionals, for facing stress factors in their daily lives, demanding a better-conducted strategic planning by managers and the interdisciplinary team working in these services.