Brand perceptions of a federal institute: testing and validation of a framework with IFMG’s undergraduate students
DOI:
https://doi.org/10.5902/2318133892848Keywords:
Brand management, Brand equity, Branding, Higher education institutions, IFMGAbstract
Due to the strategic importance of brand management, higher education institutions have begun to develop more robust branding strategies. This research analyzed the impact of IFMG's brand equity dimensions on undergraduate student loyalty. The research is descriptive and exploratory. Data from 212 students were analyzed using structural equation modeling and content analysis. Brand loyalty was explained by the dimensions of Employability and career, Emotional environment, Quality: professor conduct and support services and Brand awareness. IFMG conveys a positive image to students, but it’s recommended to increase brand awareness and to improve teaching practices.
Downloads
References
AAKER, David. Managing brand equity: capitalizing on the value of a brand name. New York: Free Press, 1991.
AAKER, David. Building strong brands. New York: Free Press, 1996.
AAKER, David. Leveraging the corporate brand. California Management Review, v. 46, n. 3, p. 6-18, 2004. DOI: https://doi.org/10.1177/000812560404600301
AAKER, David. Aaker on branding. New York: Morgan James Publishing Co, 2014.
BARDIN, Laurence. Análise de conteúdo. São Paulo: Edições 70, 2011.
BECHER, Tony; TROWLER, Paul. Academic tribes and territories. Maidenhead: McGraw-Hill Education (UK), 2001.
BENNETT, Roger; ALI-CHOUDHURY, Rehnuma; SAVANI, Sharmila. Defining the components of a university brand: a qualitative investigation. In: International Conference of Higher Education Marketing, 2008, p. 2-4.
BRASIL. Lei n. 11.892, de 29 de dezembro de 2008: institui a Rede Federal de Educação Profissional, Científica e Tecnológica, cria os Institutos Federais de Educação, Ciência e Tecnologia, e dá outras providências. Diário Oficial da União: Brasília, 30 dez. 2008. Disponível em: https://www.planalto.gov.br/ccivil_03/_ato2007-2010/2008/lei/l11892.htm. Acesso em: 11 jul. 2025.
CHERNATONY, Leslie. From brand vision to brand assessment. New York: Taylor & Francis, 2010.
CURTIS, Tamilla; ABRATT, Russell; MINOR, William. Corporate brand management in higher education: the case of ERAU. Journal of Product & Brand Management, v. 18, n. 6, 2009, p. 404-413. DOI: https://doi.org/10.1108/10610420910989721
ESDAR, Moritz; HÜBNER, Ursula; LIEBE, Jan-David; HÜSERS, Jens; THYE, Johannes. Understanding latent structures of clinical information logistics: a bottom-up approach for model building and validating the workflow composite score. International Journal of Medical Informatics, v. 97, 2017, p. 210-220. DOI: https://doi.org/10.1016/j.ijmedinf.2016.10.011
FORNELL, Claes; LARCKER, David. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, v. 18, n. 1, 1981, p. 39-50. DOI: https://doi.org/10.1177/002224378101800104
FOSTER, Carley; PUNJAISRI, Khanyapuss; CHENG, Ranis. Exploring the relationship between corporate, internal and employer branding. Journal of Product & Brand Management, v. 19, n. 6, 2010, p. 401-409. DOI: https://doi.org/10.1108/10610421011085712
GARDNER, Burleigh; LEVY, Sidney. The product and the brand. Harvard Business Review, v. 33, 1955.
GIRARD, Tulay; PINAR, Musa. An empirical study of the dynamic relationships between the core and supporting brand equity dimensions in higher education. Journal of Applied Research in Higher Education, v. 13, n. 3, 2021, p. 710-740. DOI: https://doi.org/10.1108/JARHE-04-2020-0097
HAIR, Joseph; BLACK, William; BABIN, Barry; ANDERSON, Rolph E. Multivariate data analysis: Pearson new international edition PDF eBook. Harlow: Pearson, 2013.
HEMSLEY-BROWN, Jane; MELEWAR, Tengku; NGUYEN, Bang; WILSON, Elizabeth. Exploring brand identity, meaning, image, and reputation (BIMIR) in higher education: a special section. Journal of Business Research, v. 69, n. 8, 2016, p. 3019-3022. DOI: https://doi.org/10.1016/j.jbusres.2016.01.016
HOEFFLER, Steve; KELLER, Kevin. The marketing advantages of strong brands. Journal of Brand Management, v. 10, 2003, p. 421-445. DOI: https://doi.org/10.1057/palgrave.bm.2540139
HOLT, Douglas. Why do brands cause trouble? A dialectical theory of consumer culture and branding. Journal of Consumer Research, v. 29, n. 1, 2002, p. 70-90. DOI: https://doi.org/10.1086/339922
HOOD, David; HENDERSON, Kay. Branding in the United Kingdom public library service. New Library World, v. 106, n. 1/2, 2005, p. 16-28. DOI: https://doi.org/10.1108/03074800510575320
IFMG. Histórico e missão. Disponível em: https://www.ifmg.edu.br/portal/sobre-o-ifmg/historico-e-missao. Acesso em: 19 nov. 2024.
IFMG. MEC anuncia a criação de novos campi do IFMG. Disponível em: https://www.ifmg.edu.br/portal/noticias/mec-anuncia-criacao-de-novos-campi-do-ifmg. Acesso em: 19 nov. 2024.
IFSP. São Paulo receberá 12 novos campi do instituto federal. Disponível em: https://www.ifsp.edu.br/component/content/article/17-ultimas-noticias/4295-sao-paulo-recebera-12-novos-campi-do-instituto-federal. Acesso em: 28 mar. 2024.
IVY, Jonathan. Higher education institution image: a correspondence analysis approach. International Journal of Educational Management, v. 15, n. 6, 2001, p. 276-282. DOI: https://doi.org/10.1108/09513540110401484
JEVONS, Colin. Universities: a prime example of branding going wrong. Journal of Product & Brand Management, v. 15, n. 7, 2006, p. 466-467. DOI: https://doi.org/10.1108/10610420610712856
KAPFERER, Jean-Noël. The new strategic brand management: advanced insights and strategic thinking. London: Kogan Page Publishers, 2012.
KAY, Mark. Strong brands and corporate brands. European Journal of Marketing, v. 40, n. 7/8, p. 742-760, 2006. DOI: https://doi.org/10.1108/03090560610669973
KELLER, Kevin. Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, v. 57, n. 1, 1993, p. 1-22. DOI: https://doi.org/10.1177/002224299305700101
KELLER, Kevin. Strategic Brand Management: Building, Measuring, and Managing Brand Equity. Harlow: Pearson, 2013.
KELLER, Kevin; LEHMANN, Donald. Brands and branding: research findings and future priorities. Marketing Science, v. 25, n. 6, p. 740-759, 2006. DOI: https://doi.org/10.1287/mksc.1050.0153
KHOSHTARIA, Tornike; DATUASHVILI, Davit; MATIN, Arian. The impact of brand equity dimensions on university reputation: an empirical study of Georgian higher education. Journal of Marketing for Higher Education, v. 30, n. 2, 2020, p. 239-255. DOI: https://doi.org/10.1080/08841241.2020.1725955
KLINE, Rex. Principles and practice of structural equation modeling. New York: Guilford publications, 2015.
KOTLER, Philip; ARMSTRONG, Gary; BALASUBRAMANIAN, Sridhar. Principles of marketing. Harlow: Pearson, 2023.
KOTLER, Philip; KELLER, Kevin; CHERNEV, Alexander. Marketing management. Harlow: Pearson, 2021.
LOURO, Maria; CUNHA, Paulo. Brand management paradigms. Journal of Marketing Management, v. 17, n. 7-8, p. 849-875, 2001. DOI: https://doi.org/10.1362/026725701323366845
MCCLURE, Samuel et al. Separate neural systems value immediate and delayed monetary rewards. Science, v. 306, n. 5695, 2004, p. 503-507. DOI: https://doi.org/10.1126/science.1100907
MEC. Institutos federais completam 15 anos. Disponível em: https://www.gov.br/mec/pt-br/assuntos/noticias/2023/dezembro/institutos-federais-completam-15-anos. Acesso em: 19 nov. 2024.
MELEWAR, Tengku; AKEL, Sibel. The role of corporate identity in the higher education sector: A case study. Corporate Communications: An International Journal, v. 0, n. 1, 2005, p. 41-57. DOI: https://doi.org/10.1108/13563280510578196
MOURAD, Maha; MESHREKI, Hakim; SAROFIM, Samer. Brand equity in higher education: comparative analysis. Studies in Higher Education, v. 45, n. 1, 2020, p. 209-231. DOI: https://doi.org/10.1080/03075079.2019.1582012
NEVES, Arminda. Gestão na administração pública. Lisboa: Pergaminho/Bertrand, 2002.
NGUYEN, Thuy; SHIRAHADA, Kunio; KOSAKA, Michitaka. A consideration on university branding based on SDL (Service Dominant Logic): the lens of stakeholders' value co-creation. In: ICSSSM12, 2012, p. 779-784. DOI: https://doi.org/10.1109/ICSSSM.2012.6252346
NOOR, Sallehuddin; MANAN, Kamaruzzaman; KUTHOOS, Haja. Assessing corporate brand equity of public universities. Jurnal Komunikasi. Malaysian Journal of Communication, v. 35, 2019, p. 283-299. DOI: https://doi.org/10.17576/JKMJC-2019-3503-17
PINAR, Musa; TRAPP, Paul; GIRARD, Tulay; BOYT, Thomas. Utilizing the brand ecosystem framework in designing branding strategies for higher education. International Journal of Educational Management, v. 25, n. 7, 2011, p. 724-739. DOI: https://doi.org/10.1108/09513541111172126
PINAR, Musa; TRAPP, Paul; GIRARD, Tulay; BOYT, Thomas. University brand equity: an empirical investigation of its dimensions. International Journal of Educational Management, v. 28, n. 6, 2014, p. 616-634. DOI: https://doi.org/10.1108/IJEM-04-2013-0051
PINAR, Musa; GIRARD, Tulay; BASFIRINCI, Cigdem. Examining the relationship between brand equity dimensions and university brand equity: an empirical study in Turkey. International Journal of Educational Management, v. 34, n. 7, 2020, p. 1119-1141. DOI: https://doi.org/10.1108/IJEM-08-2019-0313
RAGGIO, Randle; LEONE, Robert. The theoretical separation of brand equity and brand value: Managerial implications for strategic planning. Journal of Brand Management, v. 14, 2007, p. 380-395. DOI: https://doi.org/10.1057/palgrave.bm.2550078
ROBINSON, John; SHAVER, Philip; WRIGHTSMAN, Lawrence. Criteria for scale selection and evaluation. In: Measures of personality and social psychological attitudes, v. 1, n. 3, 1991, p. 1-16. DOI: https://doi.org/10.1016/B978-0-12-590241-0.50005-8
ROGERS, Pablo. Melhores práticas para sua análise fatorial exploratória: tutorial no factor. Revista de Administração Contemporânea, v. 26, 2022, e210085, 2022. DOI: https://doi.org/10.1590/1982-7849rac2022210085.en
SANCHEZ, Gastón. PLS path modeling with R. Lausanne: Trowchez, 2013.
SCHULTZ, Majken; ANTORINI, Yun; CSABA, Fabian. Corporate branding: An evolving concept. In: Towards the second wave of corporate branding, 2005, p. 9-20.
SUJCHAPHONG, Narissara; NGUYEN, Bang; MELEWAR, Tengku. Towards a branding oriented higher education sector: An overview of the four perspectives on university marketing studies. The Marketing Review, v. 17, n. 1, 2017, p. 87-116. DOI: https://doi.org/10.1362/146934717X14909733966128
WHELAN, Susan; WOHLFEIL, Markus. Communicating brands through engagement with ‘lived’ experiences. Journal of Brand Management, v. 13, 2006, p. 313-329. DOI: https://doi.org/10.1057/palgrave.bm.2540274
Downloads
Published
How to Cite
Issue
Section
License
Authors keep copyright and concede to the magazine the right of first publication, with the work simultaneously licensed under the Creative Commons Attribution 4.0 International, non-commercial license with no derivative work, which allows to share the work with no author recognition and initial publication in this magazine.
Authors has authorization to overtake additional contracts separately, to distribute a non-exclusive version of the work published in this magazine: For example: to publish in an institutional repository or as a chapter of a book, with authorial recognition and initial publication in this magazine.
Authors are allowed and are encouraged to publish and distribute their work online. For example: in institutional repositories or in their own personal page – at any point before or during the editorial process, because this can result in productive changes, as well as increase the impact and the mention to the published work.

