Banking labor certification and market regulation: labor relations and (weak) negotiation

Wilson Aparecido Costa de Amorim, Marcus Vinicius Gonçalves Cruz, Amyra Moyzés Sarsur, André Luiz Fischer


The article study from qualitative research the banking labor certification movement in Brazil, from some perspective: state regulation – Brazilian Central Bank (BACEN), certification agencies, labor unions and banking. The research addresses the labor relations within the banks are affected by the role of the state in its regulatory function (in terms of sectoral and qualification policy rules), by employers (associations and federation) in their determination of shares of forms of work organization. It was found that the Brazilian government through its regulatory institutions changes the context of the powers in the banking sector leading to the practice of certification of workers by banks operating in Brazil. It concludes that banking labor certification results from the Central Bank regulation and negotiations about its structure and content with and between banks organizations. In the last ten year, more than 500.000 banking sought labor certification for improving their skills. This process which runs under state regulation occurs without union interference although professionally press workers of that area. 


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Revista de Administração da UFSM. Brazilian Journal of Management

Universidade Federal de Santa Maria, Santa Maria, Rio Grande do Sul, Brasil, eISSN 1983-4659