Maturidade em orientação a dados: proposta de boas práticas para instituições de ensino superior
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https://doi.org/10.5902/2318133889778Palavras-chave:
Modelo de Maturidade, Orientação a Dados, Instituições de Ensino SuperiorResumo
A transformação digital tem sido uma tendência nas instituições de ensino superior, aumentando significativamente o volume de dados gerados por essas organizações. Em resposta às mudanças oportunizadas pela digitalização, as IES começaram a desenvolver estratégias para utilizar dados como suporte a seus processos e missão institucional. Reconhecendo a orientação a dados como fundamental para melhorar a eficiência organizacional, este estudo visa a expandir um modelo de maturidade em orientação a dados, especificamente adaptado para as IES, com base em boas práticas. A metodologia incluiu uma revisão da literatura para mapear publicações relevantes e identificar práticas-chave para serem incorporadas em um modelo de referência. O estudo oferece uma contribuição em dois aspectos principais: explora modelos de maturidade específicos para as IES, examinando a literatura e o contexto atual, e aborda as oportunidades e desafios da orientação a dados nas IES, destacando fatores críticos e boas práticas para aprimorar o uso de dados e a tomada de decisões. A revisão da literatura identificou 45 boas práticas de orientação a dados em seis dimensões organizacionais, que podem ser usadas pelas universidades para avaliar sua situação atual, identificar lacunas e guiar suas estratégias de transição nos diferentes níveis de maturidade.
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