Vol. 7 No. 3 (2014): Jul-Set

Published: 2015-06-08

Editorial

  • Editorial - REA

    DOI: https://doi.org/10.5902/1983465918314

Articles

  • Applying ahp to the process of choosing the best combination of locations of mobile operational units

    Denise Lindstrom Bandeira, João Luiz Becker, Thiago Ramires Eichenberg
    356-372
    DOI: https://doi.org/10.5902/198346596648

  • Telework as a Factor of Social and Digital Inclusion in Call Center/Contact Center Companies

    Álvaro Augusto Araújo Mello, Silvio Aparecido dos Santos, Marcio Shoiti Kuniyoshi, Marcos Antonio Gaspar, Edson Keyso de Miranda Kubo
    373-388
    DOI: https://doi.org/10.5902/198346598794

  • Statistical process control in agribusiness company

    Diogo Ariel Franken, Juliano Hammes, Édio Polacinski, Daniel Benitti Lorenzett, Leoni Pentiado Godoy, Taís Pentiado Godoy
    389-402
    DOI: https://doi.org/10.5902/198346597727

  • The vision of the managers of enterprises of lodging certificates in sustainability by NBR 15401:2006

    Murilo de Alencar Souza Oliveira, Adriana Marques Rossetto
    403-421
    DOI: https://doi.org/10.5902/198346598907

  • Economic regulation of petroleum sector in Brazil: ANP analysis of shares of the period 1997 to 2008

    Antonio Carlos de Campos, Daniela Toyotan Camacho
    422-441
    DOI: https://doi.org/10.5902/198346598660

  • Application of root cause analysis as a tool in hospital security management

    Marcia Cristina Zago Novaretti
    442-452
    DOI: https://doi.org/10.5902/1983465916272

  • Satisfaction and affective commitment organizational: a study with university teachers of the Accounting´s course

    Renata Rouquayrol Assunção, Sylvia Rejane Magalhães Domingos, Augusto César de Aquino Cabral, Sandra Maria dos Santos, Maria Naiula Monteiro Pessoa
    453-468
    DOI: https://doi.org/10.5902/198346597588

  • Quantitative instrument for validation of uniqueness consumption in an urban tribe in Porto Alegre

    Rafael Mendes Lübeck, Fernando De Oliveira Santini, Cláudio Hoffmann Sampaio, Bruna Castaman Leonhardt
    469-485
    DOI: https://doi.org/10.5902/198346597598

  • Theory and practice in research of quality in tourism services in international journals: a literature review of 2002 to 2012

    Alexandre Meira de Vasconcelos, Álvaro Guillermo Rojas Lezana
    486-505
    DOI: https://doi.org/10.5902/198346598045

  • MIP–based heuristic for the unrelated parallel machine scheduling problem with sequence and machine-dependent setup times

    Felipe Martins Muller, Olinto Bassi Araujo, Fernando Stefanello, Marcelo Zanetti
    506-523
    DOI: https://doi.org/10.5902/1983465913305