IMAGES CONSTRUCTIONS TECHNIC, PLANNING AND RISK REDUCTION: THE IMPLANTATION OF THE ERP’S SYSTEM IN A PUBLIC EDUCATIONAL INSTITUTION

Authors

  • Henrique Cordeiro Martins Universidade FUMEC
  • Maria Dalva Martins Universidade FUMEC Instituto Federal de Minas Gerais - IFMG
  • Cristiana Fernandes De Muylder Universidade FUMEC
  • Carlos Alberto Gonçalves Universidade FUMEC
  • Alexandre Teixeira Dias Universidade FUMEC

DOI:

https://doi.org/10.5902/198346596327

Abstract

DOI: 10.5902/198346596327

This article describes the ERP planning and implementation process that includes identifying requirements,expectations, benefits, limitations and the ideational images built by the future users. The researchwas qualitative and quantitative descriptive based in the Instituto Federal Minas Gerais (IFMG) case:the first Brazilian public federal institution of technological education to install the ERP’s system. The datawas collected based on free and semi-structured interviews. The images configuration technic use allowedidentifying the user’s images for the ERP software. The positive images represented the success factors andthe negative images were related to aversion system implementation. Generally, the results indicated thatthe IFM' ERP plans of implementation were propitious to build a unique identity. This paper aims also tocontribute with others studies related with ERP implementation in public organizations.

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Author Biographies

Henrique Cordeiro Martins, Universidade FUMEC

Doutor em Administração pela UFMG, com sanduíche na Birmingham University-England.

Maria Dalva Martins, Universidade FUMEC Instituto Federal de Minas Gerais - IFMG

Mestre em Administração

Cristiana Fernandes De Muylder, Universidade FUMEC

Doutora em Economia Aplicada pela UFV

Carlos Alberto Gonçalves, Universidade FUMEC

Doutor em Administração pela Universidade de São Paulo

Alexandre Teixeira Dias, Universidade FUMEC

Doutor em Administração pela UFMG

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Published

2013-07-05

How to Cite

Martins, H. C., Martins, M. D., De Muylder, C. F., Gonçalves, C. A., & Dias, A. T. (2013). IMAGES CONSTRUCTIONS TECHNIC, PLANNING AND RISK REDUCTION: THE IMPLANTATION OF THE ERP’S SYSTEM IN A PUBLIC EDUCATIONAL INSTITUTION. Revista De Administração Da UFSM, 6(2), 353–372. https://doi.org/10.5902/198346596327

Issue

Vol. 6 No. 2 (2013): Abr-Jun

Section

Articles

License

Authors of articles published by ReA/UFSM retain the copyright of their works, licensing them under the Creative Commons (CC-BY 4.0), which allows articles to be reused and distributed without restriction, provided that the original work is properly cited.

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