Analysis of the relationship between quality of work life, organizational commitment, and intention to stay in the organization based on the perception of employees in a public higher education institution

Authors

DOI:

https://doi.org/10.5902/2318133888892

Keywords:

quality of work life; organizational commitment; intention to stay in the organization; structural equation modeling; university.

Abstract

The multidimensional needs of employees can directly impact their choice to stay or leave the organization they are a part of; therefore, investing in quality of work life has become an advantageous strategy to improve working conditions, retain employees, and foster the expected organizational performance. The present study aimed to analyze the perception of employees in a public higher education institution regarding quality of work life and its relationship with Intention to stay in the organization, with this relationship mediated by organizational commitment. A theoretical study was carried out on the selected constructs, with the creation of research hypotheses. Methodologically, the research has a descriptive and quantitative approach, with path analysis through structural equation modeling. Data were obtained from a questionnaire composed of 45 items, with 148 respondents. The results confirmed only 4 out of 15 formulated hypotheses, namely that only the QWL dimensions of Training and development and Job satisfaction demonstrated significant value in predicting the intention to stay, with the mediation of organizational commitment in the relationship also confirmed. Thus, it is concluded that employees who perceive quality of life in the work environment are more likely to stay in the organization, which can positively affect organizational performance.

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Author Biographies

Lidia Maria Begot Bento Cardoso, Universidade Federal do Pará

Mestre pelo Programa de Pós-Graduação em Administração da Universidade Federal do Pará (PPGAD/UFPA). Especialista em Gestão de Cidades e Sustentabilidade (NUMA/UFPA). Bacharel em Administração (FAAD/UFPA). Atua principalmente nos seguintes temas: Estratégia e Desempenho. Qualidade de Vida no Trabalho. Comprometimento Organizacional. Responsabilidade Ambiental. Sustentabilidade. Gestão Pública.

Harley dos Santos Martins, Universidade Federal do Pará

.

Marconi Freitas da Costa, Universidade Federal de Pernambuco

Professor at the Federal University of Pernambuco (Brazil). PhD in Management from the University of Sao Paulo (Brazil). Coordinator of the Graduate Program in Management, Innovation, and Consumption (PPGIC) and Permanent Professor of the Graduate Program in Management (PROPAD) at Federal University of Pernambuco. Fulbright Scholarship for Scholar-in-Residence (2024-2025) at Governors State University (Chicago, Illinois - USA). Fulbright fellow (Visiting Scholar) for the doctoral internship (2014-2015) at Questrom School of Business, Boston University - Fulbright Program - United States Department of State (USA). He was awarded a CNPq Postdoctoral Fellowship to participate as a visiting researcher (2024-2025) at the University of Wisconsin-Madison (USA). He was awarded the CNPq Productivity Scholarship (2024-2026). He was a SemeAd PQ Jr Productivity Scholar (2022-2023). Coordinator of the Consumer Behavior Research Group registered in the CNPq Directory. Founder and Editor-in-Chief of Consumer Behavior Review (CBR), and managed to index the Journal in the DOAJ and EBSCO databases. He is a founding member of SCORAI - Sustainable Consumption Research, Action, and Initiative in Brazil. Main areas of interest: Consumer well-being, emphasizing decision-making for sustainable consumption, health and food consumption, personal finances, social media and conscious consumption, and digital marketing.

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Published

2025-01-14

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Cardoso, L. M. B. B., Martins, H. dos S., & Costa, M. F. da. (2025). Analysis of the relationship between quality of work life, organizational commitment, and intention to stay in the organization based on the perception of employees in a public higher education institution. Regae: Revista De Gestão E Avaliação Educacional, e88892. https://doi.org/10.5902/2318133888892

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