Dificuldades observadas durante o treinamento de ferramentas lean: percepções para líderes
DOI:
https://doi.org/10.5902/1983465963914Palavras-chave:
Lean manufacturing, Lean philosophy, Training, Operational level, TOPSIS.Resumo
Objetivo: A manufatura lean pode ser uma importante aliada das empresas para aumentar a competitividade das mesmas, visto que ela pode dar suporte para as empresas para eliminar desperdícios e melhorar continuamente seus processos. Nesse contexto, o objetivo principal deste estudo foi analisar as dificuldades observadas por funcionários de nível operacional de empresas de autopeças durante o treinamento de ferramentas lean.
Projeto / metodologia / abordagem: Por meio de um painel de especialistas, 18 ferramentas de jornada lean foram identificadas e utilizadas para estruturar um questionário. Uma survey foi realizada com 77 profissionais experientes em treinamento lean. A análise dos dados foi feita por meio da estatística descritiva e da técnica TOPSIS.
Resultados: Em geral, os funcionários de nível operacional apresentaram dificuldades para entender os conceitos de todas as ferramentas analisadas. Comparativamente, Liderança Lean e Gerenciamento de Restrições foram os mais difíceis para eles.
Originalidade / valor: Os resultados aqui apresentados podem ser usados por líderes para fornecer treinamento lean e por acadêmicos em estudos futuros.
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