The state of the art on social interactions in virtual project teams
DOI:
https://doi.org/10.5902/1983465987241Keywords:
Social interaction, Virtual teams, Project management, Team management, Organizational psychologyAbstract
Purpose: This paper presents a better understanding of the state of the art of social interactions in virtual project teams based on comprehensive literature.
Methodology: This literature review comprises 125 articles from 2017 to October 2023.
Findings: We show that knowledge sharing, social identity, team cognition, psychological safety, and absorptive capacity are adopted to improve understanding of social interactions in virtual project teams.
Practical implications: The conclusions can help managers understand the factors that drive effectiveness in project management and their main barriers. The identified factors represent the focus of the research in the literature.
Originality: This study is original for integrating the themes of social interactions and virtual project teams and for the analysis at three levels: selected articles, most cited articles, and systematic reviews present in the sample. Knowledge sharing is emphasized as the only recurrent theme across all three levels of analysis and research agendas.
Downloads
References
Agostineto, R. C., Soares, T. C., Mazon, G., & Soares, S. V. (2022). Influence of intellectual capital and individual absorptive capacity on innovation performance. Revista de Administração Da UFSM, 15(2), 270–289. DOI: https://doi.org/10.5902/1983465968613
Ala-Kortesmaa, S., & Muñoz, C. (2023). Challenges in virtual team communication in the context of virtual exchange experience. DOI: https://doi.org/10.2478/eurodl-2023-0004
European Journal of Open, Distance and E-Learning.
Ali, A., Wang, H., and Khan, A. N., 2019. Mechanism to enhance team creative performance through social media: A transactive DOI: https://doi.org/10.1016/j.chb.2018.09.033
memory system approach. Computers in Human Behavior, 91, pp.115-126.
Akhilesh, K. B., Sindhuja, C. V., & Kahai, S. K. (2013). Extending Role of “I” Virtually – Identity Performance and Their Influence on
Individual Behaviour and Team Performance in Globally Distributed Work Virtual Teams. Em P. L. P. Rau (Org.), Cross-Cultural
Design. Cultural Differences in Everyday Life (Vol. 8024, p. 185–194).
Alreshidi, E., Mourshed, M., & Rezgui, Y. (2017). Factors for effective BIM governance. Journal of Building Engineering, 10, 89–
https://doi.org/10.1016/j.jobe.2017.02.006 DOI: https://doi.org/10.1016/j.jobe.2017.02.006
Alsharo, M., Gregg, D., & Ramirez, R. (2017) Virtual Team Effectiveness: The Role of Knowledge Sharing and Trust. Inf. Manag. DOI: https://doi.org/10.1037/t65600-000
, 54, 479–490.
Alves-Mazzotti, A. J. (2002) A “revisão bibliográfica” em teses e dissertações: meus tipos inesquecíveis – o retorno. In: Bianchetti,
L., Machado, A. M. N. (Org.). A bússola do escrever: desafios e estratégias na orientação de teses e dissertações.
Artem, K., Holoshchuk, R., Kunanets, N., Shestakevysh, T., & Rzheuskyi, A. (2019). Information Support of Scientific Researches of Virtual Communities on the Platform of Cloud Services. Em N. Shakhovska & M. O. Medykovskyy (Orgs.), Advances in Intelligent Systems and Computing III (Vol. 871, p. 301–311). Springer International Publishing. DOI: https://doi.org/10.1007/978-3-030-01069-0_22
Badi, S., & Diamantidou, D. (2017). A social network perspective of building information modelling in Greek construction DOI: https://doi.org/10.1080/17452007.2017.1307167
projects. Architectural Engineering and Design Management, 13(6), 406-422.
Backmann, J., Hoegl, M., & Cordery, J. L. (2015). Soaking It Up: Absorptive Capacity in Interorganizational New Product DOI: https://doi.org/10.1111/jpim.12295
Development Teams. Journal of Product Innovation Management, 32(6), 861–877
Bakshi, S., & Krishna S. (2008). The impact of virtuality on the flexibility of virtual teams in software development projects. In
Proceedings of the 14th Americas Conference on Information Systems.
Batarseh, F. S., Daspit, J. J., & Usher, J. M. (2018). The collaboration capability of global virtual teams: Relationships with
functional diversity, absorptive capacity, and innovation. International Journal of Management Science and Engineering
Management, 13(1), 1–10
Byrne, N., & Eddy, E. (2023). The importance of shared cognitions of team member expertise when building a high-performing DOI: https://doi.org/10.1108/TPM-06-2022-0048
team. Team Performance Management: An International Journal, 29(1/2), 45–62.
Cabrera, A. and Cabrera, E.F. (2002), “Knowledge-sharing dilemmas”, Organization Studies, 23, 687-710. DOI: https://doi.org/10.1177/0170840602235001
Castro, S., Englmaier, F., & Guadalupe, M. (2022). Fostering Psychological Safety in Teams: Evidence from an RCT. SSRN DOI: https://doi.org/10.2139/ssrn.4141538
Electronic Journal.
Chen, X., Carpenter, D., & Su, L. (2021). How does a team’s virtuality impact knowledge transfer effectiveness among its
members? A multi-mediator-moderator model. Behaviour & Information Technology, 40(6), 608–624.
Chiu, C.-M., Hsu, M.-H., & Wang, E. T. G. (2006). Understanding knowledge sharing in virtual communities: An integration of DOI: https://doi.org/10.1016/j.dss.2006.04.001
social capital and social cognitive theories. Decision Support Systems, 42(3), 1872–1888.
Chumg, H.-F., Shin, J.-W., Chiang, H.-Y., & Ho, M. (2022). What Drives Working Habits for Sharing Knowledge in Virtual Teams? An DOI: https://doi.org/10.1177/21582440221079924
Organizational Embeddedness Perspective. SAGE Open, 12(1)
Cohen, S.G., & Bailey, D.E. (1997). “What Makes Teams Work: Group Effectiveness Research from 20 The DATA BASE for Advances DOI: https://doi.org/10.1177/014920639702300303
in Information Systems - Winter 2004 35(1) the Shop Floor to the Executive Suite,” Journal of Management.
Creswell, J. W. (2010). Research design: Qualitative, quantitative and mixed methods. Sage. DOI: https://doi.org/10.4135/9781483351377.n11
Davidaviciene, V., Majzoub, K. Al, & Meidute-Kavaliauskiene, I. (2020). Factors affecting decision-making processes in virtual DOI: https://doi.org/10.3390/info11100490
teams in the UAE. Information (Switzerland)
Davidson, L. A., Crowder, M. K., Gordon, R. A., Domitrovich, C. E., Brown, R. D., & Hayes, B. I. (2018). A continuous improvement
approach to social and emotional competency measurement. Journal of Applied Developmental Psychology, 55, 93–106.
De Felice, S., Vigliocco, G., & Hamilton, A. F. D. C. (2021). Social interaction is a catalyst for adult human learning in online DOI: https://doi.org/10.2139/ssrn.3846533
contexts. Current Biology, 31(21), 4853-4859.e3.
Dissanayake, I., Mehta, N., Palvia, P., Taras, V., & Amoako-Gyampah, K. (2019). Competition matters! Self-efficacy, effort, and
performance in crowdsourcing teams. Information & Management, 56(8), 103158. https://doi.org/10.1016/j.im.2019.04.001 DOI: https://doi.org/10.1016/j.im.2019.04.001
Duffield, S., & Whitty, S.J., 2016. How to apply the systemic lessons learned knowledge model to wire an organisation for the DOI: https://doi.org/10.1016/j.ijproman.2015.11.004
capability of storytelling. Int. J. Proj. Manag. 34 (3), 429–
Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational Images and Member Identification. Administrative Science DOI: https://doi.org/10.2307/2393235
Quarterly, 39(2), 239.
Dzandu, M. D., Theophilus, I., & Issa, D. (2023). Exploring the relationship between personal and work characteristics of project
managers and psychological safety in virtual teams. Procedia Computer Science, 219, 2067–2074.
Eastman, C., et al., BIM handbook: A guide to building information modeling for owners, managers, designers, engineers and
contractors. 2011, New Jersey, USA: John Wiley & Sons, Inc.
Edmondson, A. (1999) ‘Psychological safety and learning behaviour in work teams’, Administrative Science Quarterly, 44, pp350- DOI: https://doi.org/10.2307/2666999
Edmondson A.C., & Lei Z. (2004). Psychological safety: the history, renaissance, and future of an interpersonal construct. Annu.
Rev. Organ. Psychol. Organ. Behav. 1:23–43
Eisenberg, J., & Mattarelli, E., 2017. Building bridges in global virtual teams: the role of multicultural brokers in overcoming the
negative effects of identity threats on knowledge sharing across subgroups. J. Int. Manag. 23 (4), 399–411. DOI: https://doi.org/10.1016/j.intman.2016.11.007
El-Diraby, T. E. (2023). How typical is your project? The need for a no-model approach for information management in AEC.
Journal of Information Technology in Construction, 28, 19–38. https://doi.org/10.36680/j.itcon.2023.002 DOI: https://doi.org/10.36680/j.itcon.2023.002
Eftekhari, A. N., Mani, S., Bakhshi, J., & Mani, S. (2022). Project Manager Competencies for Dealing with Socio-Technical
Complexity: A Grounded Theory Construction. Systems, 10(5), 161 DOI: https://doi.org/10.3390/systems10050161
Enrique, G & Joel, M. (2020). Best practices and opportunity areas for the intelligent management of virtual team.Management Science Letters , 10(15), 3507-3514. DOI: https://doi.org/10.5267/j.msl.2020.6.044
Erikson, E.H. (1968) Identity: Youth and crisis. W. W. Norton & Company, New York.
Eslahchi, M. (2022). Adapting to the COVID-19 world: A case study of collective learning in a social entrepreneurial organisation. DOI: https://doi.org/10.1108/JWL-02-2022-0014
Journal of Workplace Learning, 35(9), 50–65.
Fachrunnisa, O., Tjahjono, H. K., & Palupi, M. (2018). Cognitive collective engagement in virtual collaborative team. 2018 7th DOI: https://doi.org/10.1109/ICITM.2018.8333981
International Conference on Industrial Technology and Management (ICITM), 390–393.
Fauzi, M. A. (2022). A review of knowledge hiding in team: Evaluation of critical research streams. Team Performance DOI: https://doi.org/10.1108/TPM-01-2022-0009
Management: An International Journal, 28(5/6), 281–305.
Fernández Fernández, J.: Social innovation in cultural heritage: an unsought but found concept. Working paper. DOI:
13140/RG.2.1.4884.5846 (2016).
Fekry Youssef, M., Fathy Eid, A., & Mohamed Khodeir, L. (2023). Challenges affecting efficient management of virtual teams in
construction in times of the COVID-19 pandemic. Ain Shams Engineering Journal, 14(7), 102008.
Fiore, S. M., & Salas, E. (2004). Why we need team cognition. In E. Salas & S. M. Fiore (Eds.), Team cognition: Understanding the DOI: https://doi.org/10.1037/10690-011
factors that drive process and performance (pp. 235–248). American Psychological Association.
Fiore, S., Bendell, R., & Williams, J. (2023). Virtual teams and team cognition. 10.4337/9781802200508.00025. DOI: https://doi.org/10.4337/9781802200508.00025
Fisk, R. P., Alkire (Née Nasr), L., Anderson, L., Bowen, D. E., Gruber, T., Ostrom, A. L., & Patrício, L. (2020). Elevating the human
experience (HX) through service research collaborations: Introducing ServCollab. Journal of Service Management, 31(4)
Florea, L., & Stoica, M. (2019). Exploration of Team Mental Model Characteristics to Identify Opportunities and Hindrances in DOI: https://doi.org/10.5771/0935-9915-2019-1-93
Global Virtual Teamwork. Management Revue, 30(1)
Flus, M., Ferguson, S., & Olechowski, A. (2023). Let’s take this offline: a thematic analysis of virtual conflict in hybrid collaborative DOI: https://doi.org/10.1017/pds.2023.244
design teams. Proceedings of the Design Society, 3, 2435–2444.
Gallego, J.S., Ortiz-Marcos, I., & Romero Ruiz, J. (2021), “Main challenges during project planning when working with virtual
teams”, Technological Forecasting and Social Change, Vol. 162 p. 120353, doi: 10.1016/j.techfore.2020.120353. when working DOI: https://doi.org/10.1016/j.techfore.2020.120353
with virtual teams”, Technological Forecasting and Social Change, 162, 120353.
Gao, Y., Chen, C., & Wang, X. (2021). The impact of absorptive capacity on virtual team performance: The role of communication
quality and collaborative capability. Telematics and Informatics, 60, 101609.
Gaudecker, H.‑M. von, Holler, R., Janys, L., Siflinger, B., & Zimpelmann, C. (2020). Labour supply in the early stages of the CoViD-
Pandemic: Empirical evidence on hours, home office, and expectations. IZA Discussion Papers(13158).
Gibbs, J. L., Gibson, C. B., Grushina, S. V., & Dunlop, P. D. (2021). Understanding orientations to participation: Overcoming status
differences to foster engagement in global teams. European Journal of Work and Organizational Psychology, 30(5), 653–671.
Gilstrap, C. A., Srivastava, S., & Gilstrap, C. M. (2022). Making sense of teamwork in mobile hybrid teams: A lexical analysis. Team
Performance Management: An International Journal, 28(5/6), 382–397. https://doi.org/10.1108/TPM-11-2021-0080 DOI: https://doi.org/10.1108/TPM-11-2021-0080
Glass, A. J. & Saggi, K. 1998. International technology transfer and the technology gap. Journal oi Development Economics. 55: DOI: https://doi.org/10.1016/S0304-3878(98)00041-8
-398.
Granovetter, M. (1973). The strength of weak ties. American Journal of Sociology, 78, 1360–1380. DOI: https://doi.org/10.1086/225469
Greenberg, J. D. M., & Crowley, M. (2015). Early social-emotional functioning and public health: The relationship between
kindergarten social competence and future wellness. American Journal of Public Health, 105, 2283–2290.
Grözinger, N., Irlenbusch, B., Laske, K., & Schröder, M. (2020). Innovation and communication media in virtual teams – An DOI: https://doi.org/10.2139/ssrn.3596685
experimental study. Journal of Economic Behavior & Organization, 180, 201–218
Hansen, S., Robinson, W., & Lyytinen, K. (2012). Computing requirements: Cognitive approaches to distributed requirements DOI: https://doi.org/10.1109/HICSS.2012.172
engineering [Conference session]. Paper presented at the 2012 45th Hawaii International Conference on System Sciences, Maui,
Haslam, S. A., Jetten, J., Postmes, T., & Haslam, C. (2009). Social identity, health and well-being: An emerging agenda for applied DOI: https://doi.org/10.1111/j.1464-0597.2008.00379.x
psychology. Applied Psychology, 58(1), 1-23.
Hao, Q., Zhang, B., Shi, Y., & Yang, Q. (2022). How trust in coworkers fosters knowledge sharing in virtual teams? A multilevel
moderated mediation model of psychological safety, team virtuality, and self-efficacy. Frontiers in Psychology, 13, 899142.
Herrera, R. F., Mourgues, C., Alarcón, L. F., & Pellicer, E. (2020). Understanding Interactions between Design Team Members of
Construction Projects Using Social Network Analysis. Journal of Construction Engineering and Management, 146(6), 04020053.
https://doi.org/10.1061/(ASCE)CO.1943-7862.0001841 DOI: https://doi.org/10.1061/(ASCE)CO.1943-7862.0001841
Holding Eagle, L. M. (2020). Maximizing the Effectiveness of Global Virtual Teams. Day 4 Thu, October 29, 2020, D041S041R006.
https://doi.org/10.2118/201354-MS DOI: https://doi.org/10.2118/201354-MS
Hollan, J., Hutchins, E., & Kirsh, D. (2000). Distributed cognition: Toward a new foundation for human-computer Interaction DOI: https://doi.org/10.1145/353485.353487
research. ACM Transactions on Computer-Human Interaction, 7(2), 174–196.
Hogg, M.A. (1992), The Social Psychology of Group Cohesiveness: From Attraction to Social Identity,University Press, New York,
NY.
Hooijberg, R., Hunt, J.G., & Dodge, G.E. (1997) Leadership complexity and development of the leaderplex model. Journal of DOI: https://doi.org/10.1177/014920639702300305
Management, 23(3), 375–408.
Horbach, S. P. J. M. (2020). Pandemic publishing: Medical journals strongly speed up their publication process for COVID-19. DOI: https://doi.org/10.1101/2020.04.18.045963
Quantitative Science Studies, 1(3), 1056–1067. https://doi.org/10.1162/qss_a_00076 DOI: https://doi.org/10.1162/qss_a_00076
Jarvenpaa, S. L., & Leidner, D. E. (2006). Communication and Trust in Global Virtual Teams. Journal of Computer-Mediated DOI: https://doi.org/10.1111/j.1083-6101.1998.tb00080.x
Communication, 3(4), 0–0.
Joglekar, P. Bohl, A. H. & Hamburg. M. 1997. Comments on "Fortune favors the prepared firm." Management Science. 43: 1455- DOI: https://doi.org/10.1287/mnsc.43.10.1455
Kaldeli, E., Tsakou, G., Giglitto, D., Cesaroni, F., Tzouvaras, V., & Stamou, G. (2019). CultureLabs: Cultural heritage and digital
technology at the service of social innovation.
Kayworth, T., & Leidner, D. (2000). The global virtual manager: A prescription for success. European Management Journal, 18(2), DOI: https://doi.org/10.1016/S0263-2373(99)00090-0
–194.
Kaur, S., Arif, M., & Akre, V. (2016). Effect of Social Media on Trust in Virtual Project Teams of Construction Sector in Middle East. DOI: https://doi.org/10.1007/978-3-319-45234-0_38
Em Y. K. Dwivedi, M. Mäntymäki, M. N. Ravishankar, M. Janssen, M. Clement, E. L. Slade, N. P. Rana, S. Al-Sharhan, & A. C.
Simintiras (Orgs.), Social Media: The Good, the Bad, and the Ugly (Vol. 9844, p. 419–429). Springer International Publishing.
Kereri, J. O., & Harper, C. M. (2018). Trends in Social Network Research in Construction Teams: A Literature Review. Construction DOI: https://doi.org/10.1061/9780784481271.012
Research Congress 2018, 115–125. DOI: https://doi.org/10.7560/317587-115
Kerrissey, M. J., Satterstrom, P., & Edmondson, A. C. (2020). Into the fray: Adaptive approaches to studying novel teamwork DOI: https://doi.org/10.1177/2041386620912833
forms. Organizational Psychology Review, 10(2), 62–86.
Kraus, S., Breier, M., & Dasí-Rodríguez, S. (2020). The art of crafting a systematic literature review in entrepreneurship research.
International Entrepreneurship and Management Journal, 16(3), 1023–1042. https://doi.org/10.1007/s11365-020-00635-4 DOI: https://doi.org/10.1007/s11365-020-00635-4
Kristof, A. L., K. G. Brown, H. P. Sims, Jr., K. A. Smith. 1995. The virtual team: A case study and inductive model. M. M. Beyerlein, D.
A. Johnson, S. T. Beyerlein, eds. Advances in Interdisciplinary Studies of Work Teams: Knowledge Work in Teams, vol. 2. JAI
Lane, M. (1998) Lubatkin, Relative absorptive capability and interorganizational learning, Strategic Management Journal 19 (5) DOI: https://doi.org/10.1002/(SICI)1097-0266(199805)19:5<461::AID-SMJ953>3.3.CO;2-C
–477.
Lechner, A., & Tobias Mortlock, J. (2022). How to create psychological safety in virtual teams. Organizational Dynamics, 51(2), DOI: https://doi.org/10.1016/j.orgdyn.2021.100849
Licorish, S.A., MacDonell, S.G., 2014. Understanding the attitudes, knowledge 1485 sharing behaviors and task performance of DOI: https://doi.org/10.1016/j.infsof.2014.02.004
core developers: A longitudinal study. Information and Software Technology 56, 1578–1596.
Lim, J. Y.-K. (2022). Gender and psychological safety in virtual teams: The role of awareness types enabled by information DOI: https://doi.org/10.1108/TPM-01-2022-0006
technologies. Team Performance Management: An International Journal, 28(5/6), 351–366.
Lin, S., Xu, Z., & Xie, Z. (2023). Cultural diversity in semi-virtual teams: A multicultural esports team study. Journal of International DOI: https://doi.org/10.1057/s41267-023-00611-4
Business Studies, 54(4), 718–730.
Lin, C.-N., & Roan, J. (2022). Identifying the development stages of virtual teams – An application of social network analysis. DOI: https://doi.org/10.1108/ITP-04-2020-0251
Information Technology & People, 35(7)
Liu, X., Liu, L., Zhang, C., & Li, W. (2021). Team identity and virtual team performance: The mediating role of cohesion. Journal of
Organizational Change Management, 34(2)
Lumseyfai, J. (2020). A Four-Pillared Holistic Model for Improving Performance in Engineering Virtual Project Teams. Engineering DOI: https://doi.org/10.1080/10429247.2019.1672409
Management Journal, 32(2), 107–119.
Maskil-Leitan, R., & Reychav, I. (2018). A sustainable sociocultural combination of building information modeling with integrated
project delivery in a social network perspective. Clean Technologies and Environmental Policy, 20(5), 1017–1032.
Mattarelli, E., Tagliaventi, M. R., Carli, G., & Gupta, A. (2017). The Role of Brokers and Social Identities in the Development of
Capabilities in Global Virtual Teams. Journal of International Management, 23(4), 382–398.
Mayfield, C. O., & Valenti, A. (2022). Team satisfaction, identity, and trust: a comparison of face-to-face and virtual student
teams. Active Learning in Higher Education, 0(0). https://doi.org/10.1177/14697874221118861 DOI: https://doi.org/10.1177/14697874221118861
Medina Angarita, M. A., & Nolte, A. (2020). What Do We Know About Hackathon Outcomes and How to Support Them? – A DOI: https://doi.org/10.1007/978-3-030-58157-2_4
Systematic Literature Review. Em A. Nolte, C. Alvarez, R. Hishiyama, I.-A. Chounta, M. J. Rodríguez-Triana, & T. Inoue (Orgs.),
Collaboration Technologies and Social Computing, 12324, 50–64. Springer International
Miles, R.E. and Snow, C.C. (1986). “Organizations: New Concepts for New Forms,” California Management Review, Vol. 28, No.3, DOI: https://doi.org/10.2307/41165202
pp. 62-73.
Mistry, S., Kirkman, B. L., Moore, O. A., Hanna, A. A., & Rapp, T. L. (2023). Too many teams? Examining the impact of multiple
team memberships and permanent team identification on employees’ identity strain, cognitive depletion, and turnover.
Personnel Psychology, 76(3), 885–912.
Moreno, J. L. (1960). The Sociometry Reader. Glencoe, IL: The Free Press
Mowshowitz A. (1997) Virtual organization Comm A. CM4 0(9) 30-37. DOI: https://doi.org/10.1145/260750.260759
Nahapiet, J. S. (1998) Ghoshal, Social capital, intellectual capital, and the organizational advantage, The Academy of DOI: https://doi.org/10.2307/259373
Management Review, 23(2) 242–266. DOI: https://doi.org/10.1177/0894486510374231
Nembhard, I. M., & Edmondson, A. C. (2006). Making it safe: The effects of leader inclusiveness and professional status on DOI: https://doi.org/10.1037/t61803-000
psychological safety and improvement efforts in health care teams. Journal of Organizational Behavior, 27(7), Artigo 7.
Niler, A. A., Mesmer-Magnus, J. R., Larson, L. E., Plummer, G., DeChurch, L. A., & Contractor, N. S. (2021). Conditioning team
cognition: A meta-analysis. Organizational Psychology Review, 11(2), 144–174.
Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5, 14–37. DOI: https://doi.org/10.1287/orsc.5.1.14
Nonaka, I., & Takeuchi, H. (1995), The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of DOI: https://doi.org/10.1093/oso/9780195092691.001.0001
Innovation, Oxford University Press, Oxford.
Odenwald, S. (1993) A guide for global training. Training and Development 47(7), 22–31.
Okoli, C., & Schabram, K. (2010). A Guide to Conducting a Systematic Literature Review of Information Systems Research. SSRN DOI: https://doi.org/10.2139/ssrn.1954824
Electronic Journal.
Olaisen, J., & Revang, O. (2017). Working smarter and greener: Collaborative knowledge sharing in virtual global project teams.
International Journal of Information Management, 37(1), 1441–1448. https://doi.org/10.1016/j.ijinfomgt.2016.10.002 DOI: https://doi.org/10.1016/j.ijinfomgt.2016.10.002
Oliveira, M., Marques, A. M., & Machado, C. (2020). Team cognition in virtual teams: A systematic literature review. Computers in
Human Behavior, 102, 80-92.
Opdenakker, R., & Cuypers, C. (2019). Virtual Project Teams and Their Effectiveness. Em Opdenakker R., & Cuypers, C. Effective DOI: https://doi.org/10.1007/978-3-030-22228-4
Virtual Project Teams, 39–58. Springer International Publishing. https://doi.org/10.1007/978-3-030-22228-4_3 DOI: https://doi.org/10.1007/978-3-030-22228-4_3
Peters, T. (1992). Liberation Management: Necessary Disorganization for the Nanosecond Nineties. Alfred A. Knopf, New York
Piaget, J. (1972). Intellectual evolution from adolescence to adulthood. Human Development, 15, 1–12. DOI: https://doi.org/10.1159/000271225
Pollock, A., & Berge, E. (2018). How to do a systematic review. International Journal of Stroke, 13(2), 138–156.
https://doi.org/10.1177/1747493017743796 DOI: https://doi.org/10.1177/1747493017743796
Postmes, T., Haslam, S. A., & Swaab, R. I. (2005). Social influence in small groups: An interactive model of social identity DOI: https://doi.org/10.1080/10463280440000062
formation. European Review of Social Psychology, 16(1), 1–42.
Powell, A., Piccoli, G., & Ives, B. (2004). Virtual teams: A review of current literature and directions for future research. ACM
SIGMIS Database: The DATABASE for Advances in Information Systems, 35(1), 6–36. https://doi.org/10.1145/968464.968467 DOI: https://doi.org/10.1145/968464.968467
Reicher, S., Spears, R., & Postmes, T. (1995), “A social identity model of deindividuation phenomena”, in Stroebe, W. and DOI: https://doi.org/10.1080/14792779443000049
Hewstone, M. (Eds), European Review of Social Psychology, 6, Wiley, Chichester, 161-198.
Rogers, B. L., Madden, L. T., Grubb, L. K., & Karriker, J. H. (2021). Shouting across the digital divide: The import of social
interactions in virtual teams. Team Performance Management: An International Journal, 27(1/2), 1–14.
Santos, R. F., Oliveira, M., & Chaves, M. S. (2021). Are you getting full benefits from the use of social media? A review combining
the concepts of social media, social capital, and knowledge sharing. Revista de Administração da UFSM, 14(2)
Santucci, M. (2021). Toward an integrated theory of computer-mediated social interaction. Team Performance Management: An DOI: https://doi.org/10.1108/TPM-11-2017-0077
International Journal, 27(5/6), 353–376.
Schilling, M. A., & Steensma, H. K. 2001. The use of modular organizational forms: an industry-level analysis. Academy. DOI: https://doi.org/10.5465/3069394
Schreiber, R. R., & Zylka, M. P. (2020). Social Network Analysis in Software Development Projects: A Systematic Literature Review. DOI: https://doi.org/10.1142/S021819402050014X
International Journal of Software Engineering and Knowledge Engineering, 30(03), 321–362
Schröder et al. - 2021—Job-related demands and resources for employees wo.pdf.
Schulze, J., & Krumm, S. (2017). The “virtual team player”: A review and initial model of knowledge, skills, abilities, and other DOI: https://doi.org/10.1177/2041386616675522
characteristics for virtual collaboration. Organizational Psychology Review, 7(1), 66–95.
Seetharaman, A., Saravanan, A. S., Patwa, N., Niranjan, I., Jadhav, V., & Porkodi, V. P. (2019). Impact of knowledge sharing on
virtual team projects.
Sharari, H., Paton, R. A., & Smart, A. (2022). Project fuzziness to project value: The role of social capital. VINE Journal of DOI: https://doi.org/10.1108/VJIKMS-11-2021-0266
Information and Knowledge Management Systems.
Snow, C. C., S. A. Snell, S. C. Davison. 1996.U se transnationatel mas to globalize your company. Organ. Dynamics, 24(4), 50-67. DOI: https://doi.org/10.1016/S0090-2616(96)90013-3
Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, DOI: https://doi.org/10.1016/j.jbusres.2019.07.039
–339.
Stewart, T. A. 1994. Managing in a wired company. Fortune, 130 (1) 44-56. DOI: https://doi.org/10.1057/9780230375413_3
Stoica, M., Florea, L., & Harnowo, A. S. (2023). Determinants of satisfaction with global virtual teamwork. Journal of International
Education in Business, 16(2), 167–183. https://doi.org/10.1108/JIEB-07-2022-0053 DOI: https://doi.org/10.1108/JIEB-07-2022-0053
Sumathipala, S. (2020). Trust and psychological safety in a virtual healthcare team. World Family Medicine, 18(9): 53-57 DOI: https://doi.org/10.5742/MEWFM.2020.93855
Swart, K., Bond-Barnard, T., & Chugh, R. (2022). Challenges and critical success factors of digital communication, collaboration
and knowledge sharing in project management virtual teams: A review. International Journal of Information Systems and
Project Management, 10(4), 59–75.
Tajfel, H. (1972), “La categorisation sociale (Social categorization)”, in Moscovici, S. (Ed.), Introduction a la Psychologie Sociale,
Larouse, Paris, pp. 272-302.
Tavoletti, E., & Taras, V. (2023). From the periphery to the centre: A bibliometric review of global virtual teams as a new ordinary DOI: https://doi.org/10.1108/MRR-12-2021-0869
workplace. Management Research Review, 46(8), 1061–1090
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a Methodology for Developing Evidence-Informed Management DOI: https://doi.org/10.1111/1467-8551.00375
Knowledge by Means of Systematic Review. British Journal of Management, 14(3), Article 3. https://doi.org/10.1111/1467-
00375
Tsai, W., & Ghoshal, S. (1998). Social capital and value creation: The role of intrafirm networks. Academy of Management Journal, DOI: https://doi.org/10.2307/257085
, 464–476.
Turner, J. H. (1988). A theory of social interaction. Stanford University Press.
Vahtera, P., Buckley, P. J., Aliyev, M., Clegg, J., & Cross, A. R. (2017). Influence of Social Identity on Negative Perceptions in Global
Virtual Teams. Journal of International Management, 23(4), 367–381. https://doi.org/10.1016/j.intman.2017.04.002 DOI: https://doi.org/10.1016/j.intman.2017.04.002
Von Thülen, G., & Hartl, E. (2021). Challenges in Digital Work – Exploring Solutions to Improve Team Identification in Virtual DOI: https://doi.org/10.1007/978-3-030-86797-3_31
Teams. Em F. Ahlemann, R. Schütte, & S. Stieglitz (Orgs.), Innovation Through Information Systems, 47, 459–474. Springer
International Publishing
Vygotsky, L. S. (1978). Mind and society: The development of higher psychological processes. Harvard University Press.
Wambeke, B., Liu, M., and Hsiang, S. (2012). "Using Pajek and Centrality Analysis toIdentify a Social Network of Construction Trades.” ASCE Journal of Construction Engineering and Management, 138(10), 1192–1201. DOI: https://doi.org/10.1061/(ASCE)CO.1943-7862.0000524
Wainfan, L., & Davis, P. K. (2004). Challenges in Virtual Collaboration: Videoconferencing, Audioconferencing, and Computer-
mediated Communications, Rand Corporation.
Walther, J. B. (1997) Group and interpersonal effects in international computer-mediated collaboration. Human Communication DOI: https://doi.org/10.1111/j.1468-2958.1997.tb00400.x
Research, 23: 342–369.
Weigel, A., Niehaves, B., Oschinsky, F., & Schlechtinger, M. (2020). Leading Virtual Teams – A Literature Review.
Wilson, D. W., Thatcher, S. M. B., & Brown, S. A. (2015). Media Capabilities that Support Identity Communication in Virtual Teams. DOI: https://doi.org/10.1109/HICSS.2015.90
48th Hawaii International Conference on System Sciences, 702–711.
Zahra, S. A., & George, G. (2002). Absorptive Capacity: A Review, Reconceptualization, and Extension. Academy of Management DOI: https://doi.org/10.2307/4134351
Review, 27(2), 185–203.
Zhang, Y., Sun, J., Yang, Z., & Wang, Y. (2018). Mobile social media in inter-organizational projects: Aligning tool, task and team
for virtual collaboration effectiveness. International Journal of Project Management, 36(8), 1096–1108.
https://doi.org/10.1016/j.ijproman.2018.09.003 DOI: https://doi.org/10.1016/j.ijproman.2018.09.003
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Laurival Siqueira Calçada Junior, Leonardo Vils, Marcírio Chaves
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors of articles published by ReA/UFSM retain the copyright of their works, licensing them under the Creative Commons (CC-BY 4.0), which allows articles to be reused and distributed without restriction, provided that the original work is properly cited.
