Systems Life Cycle: An Analysis of the Challenges of Implementing an Information System in a Public Health Institution

Authors

  • Eliete dos Reis Lehnhart Universidade Federal de Santa Maria - UFSM e Faculdade Palotina - FAPAS
  • Tiago Chiapinotto da Silva Faculdade Palotina - FAPAS
  • Vanderléia Leal Losekann Faculdade Palotina - FAPAS
  • Mauri Leodir Löbler Universidade Federal de Santa Maria - UFSM
  • Rafaela Dutra Tagliapietra Universidade Federal de Santa Maria - UFSM

DOI:

https://doi.org/10.5902/1983465916768

Abstract

The objective of this study was to investigate the process of implementation of an information system in a public health institution located in a city in the interior of Rio Grande do Sul. For this we used the case study strategy, through semi-structured interviews with the team responsible for system implementation project, from the concept of life cycle of information systems proposed by Audy, Andrade and Cidral (2005). The results demonstrate that the institution is in the system installation phase. It was also possible to identify some problems faced in the course of the project, as well as direct and indirect gains for public administration and for patients from public municipal health.

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Author Biographies

Eliete dos Reis Lehnhart, Universidade Federal de Santa Maria - UFSM e Faculdade Palotina - FAPAS

Doutoranda do Programa de Pós-Graduação em Administração da UFSM e professora do curso de Administração da Faculdade Palotina - FAPAS

Tiago Chiapinotto da Silva, Faculdade Palotina - FAPAS

Especialista em Gestão de Finanças e da Informação

Vanderléia Leal Losekann, Faculdade Palotina - FAPAS

Mestre em Administração e  professora do curso de Administração da Faculdade Palotina - FAPAS

Mauri Leodir Löbler, Universidade Federal de Santa Maria - UFSM

Professor Adjunto / Universidade Federal de Santa Maria e Bolsista produtividade CNPQ

Rafaela Dutra Tagliapietra, Universidade Federal de Santa Maria - UFSM

Acadêmica do curso de graduação em Administração da Universidade Federal de Santa Maria

Published

2017-12-20

How to Cite

Lehnhart, E. dos R., Silva, T. C. da, Losekann, V. L., Löbler, M. L., & Tagliapietra, R. D. (2017). Systems Life Cycle: An Analysis of the Challenges of Implementing an Information System in a Public Health Institution. Revista De Administração Da UFSM, 10(4), 574–591. https://doi.org/10.5902/1983465916768

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Articles