To resist or to cooperate? Analyzing the factors that influence individual reactions to organizational change

Authors

  • Antônio Luiz Marques Universidade Federal de Minas Gerais
  • Renata Simões Guimarães e Borges Universidade Federal de Minas Gerais
  • Lívia Almada Universidade Federal de Minas Gerais

DOI:

https://doi.org/10.5902/1983465916081

Abstract

The aim of this research is to identify how individual and organizational variables affect workers’ reaction to resist or cooperate with organizational change. In order to test the research hypotheses, we investigated the implementation of the individual evaluation assessment of the Minas Gerais state employees, employing a survey in 679 public employees from the State Secretaries of Educations, Health, and Planning. The results indicate that the level of resistance to change is influenced largely by the difficulties in recognizing the organizational change process, followed by the teamwork influence, and the level of the perceived threat to social environment. Lastly, the organizational factors, such as previous unsuccessful changes and lack of organizational consistency, seem to exert less influence on the individual decision to resist. The major contribution of this research to the academy and organizations is to allow the identification of the main sources of resistance to change and the cooperation to change. Therefore, it may be possible to enhance the organizational change process at the public sector in order to meet public employees´ expectations and, ultimately, offer empirical support to public administration try to improve the quality of services to the population.

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Author Biographies

Antônio Luiz Marques, Universidade Federal de Minas Gerais

Professor titular do Centro de Pós Graduação e Pesquisas em Administração - CEPEAD, da Universidade Federal de Minas Gerais, Avenida Antônio Carlos, 6627 Edifício FACE, sala 4053, Campus Pampulha, Belo Horizonte/MG, CEP 31270-901. Telefone (31) 3409-7042, Fax (31) 3409-7054.

Renata Simões Guimarães e Borges, Universidade Federal de Minas Gerais

Professora Adjunto do Centro de Pós Graduação e Pesquisas em Administração - CEPEAD, da Universidade Federal de Minas Gerais, Avenida Antônio Carlos, 6627 Edifício FACE, sala 4076, Campus Pampulha, Belo Horizonte/MG, CEP 31270-901. Telefone (31) 3409-7254, Fax (31) 3409-7054.

Lívia Almada, Universidade Federal de Minas Gerais

Mestranda em Administração no Centro de Pós Graduação e Pesquisas em Administração - CEPEAD, da Universidade Federal de Minas Gerais.

Rua Castelo de Sintra 955/101, Castelo - BH/MG

CEP:31330-200

Published

2018-07-18

How to Cite

Marques, A. L., Borges, R. S. G. e, & Almada, L. (2018). To resist or to cooperate? Analyzing the factors that influence individual reactions to organizational change. Revista De Administração Da UFSM, 11(2), 195–212. https://doi.org/10.5902/1983465916081

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Section

Articles