Ferramentas lean para a sustentabilidade nas organizações: uma análise por níveis de conhecimento e concordância por senso comum
DOI:
https://doi.org/10.5902/1983465989195Palavras-chave:
Lean, Senso comum, Toyota, Sistema Toyota de ProduçãoResumo
Objetivo: Investigar as percepções diferenciais de grupos distintos, com e sem conhecimento sobre lean e sustentabilidade, e compará-las com as respostas de especialistas da Toyota, visando identificar a concordância e as divergências nas avaliações de ferramentas de manufatura enxuta em relação aos três pilares da sustentabilidade: social, ambiental e econômico.
Metodologia: Realizou-se uma pesquisa bibliográfica envolvendo 131 artigos que resultaram em 40 ferramentas da manufatura enxuta descritas como impactantes para a sustentabilidade, seguida de uma pesquisa exploratória, utilizando um questionário on-line autoaplicável, comparando-se posteriormente os resultados entre grupos para identificar as respostas convergentes.
Resultados: Os resultados demonstram que todos os grupos têm respostas idênticas em 26,4% das respostas possíveis. Ao focar exclusivamente nos especialistas, observa-se um acréscimo de 8,3% particulares a esse grupo e análogos ao benchmarking. Já na categoria de não especialistas adicionam-se apenas 0,6% de variáveis que são específicas entre esse grupo e a Toyota.
Implicações práticas: A compreensão das ferramentas lean com impacto para sustentabilidade por si só já é um resultado profícuo, mas identificar quais são as visões alinhadas com a Toyota abre novas discussões e oportunidades de pesquisa
Originalidade/valor: A maioria das pesquisas investiga a implementação das ferramentas lean com base na visão dos especialistas, porém, não identificaram-se estudos que comparem a influência da divulgação dessas ferramentas pelo senso comum, permitindo assim respostas equiparadas com a da Toyota.
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