The reverse logistics operation of solid waste pos-consumption of electronic products for domestic use in Brazil

Authors

DOI:

https://doi.org/10.5902/1983465974238

Keywords:

Operations management, Reverse logistics, Post-consumer electronic equipment waste, Waste reduction

Abstract

Purpose: The general objective of this research is to present a framework aimed at structuring the operation of the RLS – Reverse Logistics System in the context of the post-consumer solid waste of products electrical and electronics segment in Brazil.

Design/Methodology/Approach: Exploratory research qualitative, operationalized through individual interviews with a semi-structured approach, with fourteen respondents, in addition to documentary research.

Findings: The cost for the operation of this structure must also be treated as a critical point for the success of this system, mainly due to the lack of a vision focused on the circular economy of EEE – Electrical Equipment and Electronics.

Implications for theory and practice: The study addressed some research gaps in relation to post-consumer reverse logistics. Regarding practical implementations, the development of a framework for the operacionalization of RLS stands out, and the evidence of this research concerns the lack of alignment, on the part of manufacturers and importers on issues related to EEE reverse logistics issues.

Originality/Value: An emphasis on an advanced view of how to treat the solid waste consumer electronics segment (EEE) in Brazil.

Downloads

Download data is not yet available.

Author Biographies

Jandir dos Santos Alós, Universidade do Vale do Rio dos Sinos

Master in Management and Business at UNISINOS. Graduated in Business Administration from Faculdade Porto-Alegrense. He is currently Logistics Coordinator for Midea Carr.

Gabriel Sperandio Milan, Universidade do Vale do Rio dos Sinos

Professor and researcher at Unisinos linked to PPGs in Management and Business (Professional Master's and Doctorate) and Production and Systems Engineering (Academic Master's and Doctorate) at UNISINOS. Post-Doctorate in Business Administration (Marketing) from the Federal University of Rio Grande do Sul.

Luciene Eberle, University of Santa Cruz do Sul

Professor and researcher at UNISC linked to the Department of Business Management and Communication. Post-Doctorate in Production and Systems Engineering at the University of Vale do Rio dos Sinos - UNISINOS.

References

Agência Brasileira de Desenvolvimento Industrial. (2013). Logística reversa de equipamentos eletroeletrônicos: análise de viabilidade técnica e econômica. Brasília: ABDI.

Bakhiyi, B., Gravel, S., Ceballos, D., Flynn, M. A., & Zayed, J. (2018). Has the question of ewaste opened a Pandora’s box? An overview of unpredictable issues and challenges. Journal Environment International, 110(1), 173-192. doi: https://doi.org/10.1016/j.envint.2017.10.021 DOI: https://doi.org/10.1016/j.envint.2017.10.021

Baldé, C. P., Forti, V., Gray, V., Kuehr, R., & Stegmann, P. (2017). The Global E-waste Monitor 2017: Quantities, Flows and Resources. Bonn, Geneva, Vienna: UNU, ITU, ISWA.

Bardin, L. (2016). Análise de conteúdo (Rev. e aum.). Lisboa: Edições 70.

Campos, E. A. R., Paula, I. C., Pagani, R. N., & Guarnieri, P. (2017). Reverse logistics for the end-of-life and end-of-use products in the pharmaceutical industry: a systematic literature review. Supply Chain Management: An International Journal, 22(4), 375-392. doi: https://doi.org/10.1108/SCM-01-2017-0040 DOI: https://doi.org/10.1108/SCM-01-2017-0040

Carvalho, M. R. B., & Leite, J. C. (2016). Reverse logistics and selective waste collection: environmental education as an auxiliary tool on the process of recycling of domestic eletronic waste. Business Management Dynamics, 5(12), 22-41.

Chagnes, A., Cote, G., Ekberg, C., Nilsson, M., & Retegan, T. (2016). WEEE recycling: research, development, and policies. Amsterdam: Elsevier.

Dias, P., Bernardes, A. M., & Huda, N. (2019). Ensuring best e-waste recycling practices in developed countries: an Australian example. Journal of Cleaner Production, 209(1), 846-854. doi: https://doi.org/10.1016/j.jclepro.2018.10.306 DOI: https://doi.org/10.1016/j.jclepro.2018.10.306

Ding, L., Wang, T., & Chan, P. W. (2023). Forward and reverse logistics for circular economy in construction: a systematic literature review. Journal of Cleaner Production, 388. doi: https://doi.org/10.1016/j.jclepro.2023.135981 DOI: https://doi.org/10.1016/j.jclepro.2023.135981

Govindan, K., & Soleimani, H. (2017). A review of reverse logistics and closed-loop supply chains: a Journal of Cleaner Production focus. Journal of Cleaner Production, 142(1), 371-384. doi: https://doi.org/10.1016/j.jclepro.2016.03.126 DOI: https://doi.org/10.1016/j.jclepro.2016.03.126

Guide, V. D. R., Jr., & Van wassenhove, L. N. (2009). The evolution of closed loop supply chain research. Operations Research, 57(1), 10-18. doi: https://doi.org/10.1287/opre.1080.0628 DOI: https://doi.org/10.1287/opre.1080.0628

Işildar, A., Rene, E. R., Hullebusch, E. D. V., & Lens, P. N. L. (2018). Electronic waste as a secondary source of critical metals: management and recovery technologies. Resources, Conservation and Recycling, 135(1), 296-312. doi: https://doi.org/10.1016/j.resconrec.2017.07.031 DOI: https://doi.org/10.1016/j.resconrec.2017.07.031

Jackson, K., & Bazeley, P. (2019). Qualitative data analysis with NVivo (3rd ed.). Thousand Oaks: Sage Publications.

Javed, H., Firdousi, S. F., Murad, M., Jiatong, W., & Abrar, M. (2021). Exploring disposition decision for sustainable reverse logistics in the era of a circular economy: applying the triple bottom line approach in the manufacturing industry. International Journal of Supply and Operations Management, 8(1), 53-68. doi: https://doi.org/10.22034/IJSOM.2021.1.5

Julianelli, V., Caiado, R. G. G., Scavarda, L. F., & Cruz, S. P. M. F. (2020). Interplay between reverse logistics and circular economy: critical success factors-based taxonomy and framework. Resources, Conservation and Recycling, 158. doi: https://doi.org/10.1016/j.resconrec.2020.104784 DOI: https://doi.org/10.1016/j.resconrec.2020.104784

King, N., Horrocks, C., & Brooks, J. (2019). Interviews in qualitative research (2nd ed.). Thousand Oaks: Sage Publications.

Leite, P. R. (2017). Logística reversa: meio ambiente e competitividade (3a ed.). São Paulo: Saraiva.

Lei n. 12.305, de 02 de agosto de 2010. Institui a Política Nacional de Resíduos Sólidos; altera a Lei no 9.605, de 12 de fevereiro de 1998; e dá outras providências. Retrieved from https://www.planalto.gov.br/ccivil_03/_ato2007-2010/2010/lei/l12305.htm

Malhotra, N. K. (2020). Marketing research: an applied orientation (7th ed.). New York: Pearson.

Mathiyazhagan, K., Rajak, S., Paniraghi, S. S., Agarwal, V., & Manani, D. (2020). Reverse supply chain management in manufacturing industry: a systematic review. International Journal of Productivity and Performance Management, 70(4), 859-892. doi: https://doi.org/10.1108/IJPPM-06-2019-0293 DOI: https://doi.org/10.1108/IJPPM-06-2019-0293

Mattos, P. G. B., & Santos, D. R. (2022). Reverse logistics: an analysis of business communication on discarding electrical bicycle batteries. Journal of Management and Sustainability, 12(1), 158-168. DOI: https://doi.org/10.5539/jms.v12n1p158

Myers, M. D. (2019). Qualitative research in business and management (3rd ed.). Thousand Oaks: Sage Publications.

Nilsson, F. R. (2019). A complexity perspective on logistics management: rethinking assumptions for the sustainability era. The International Journal of Logistics Management, 30(3), 681-698. doi: https://doi.org/10.1108/IJLM-06-2019-0168 DOI: https://doi.org/10.1108/IJLM-06-2019-0168

Praskah, C., Barua, M. K. (2016). A combined MCDM approach for evaluations and selection on third-party reverse logistics partner for Indian electronics industry. Sustainable Production Consumption, 7, 66-78. doi: https://doi.org/10.1016/j.spc.2016.04.001 DOI: https://doi.org/10.1016/j.spc.2016.04.001

Ribeiro, J. L. D., & Milan, G. S. (2004). Planejando e conduzindo entrevistas individuais. In J. L. D. Ribeiro, & G. S. Milan (Ed.). Entrevistas individuais: teoria e aplicações (9-22). Porto Alegre: FEEng/UFRGS.

Slomski, V., Slomski, V. G., Valim, G. G., & Vasconcelos, A. L. F. S. (2018). A disclousure of social and environmental results economy resulting from the implementation of reverse logistics and final disposal of the post-consumption product: the case of computer peripherals industry. Environmental Quality Management, 27(3), 73-87. DOI: https://doi.org/10.1002/tqem.21530

Soleimani, H., & Kannan, G. (2015). A hybrid particle swarm optimization and genetic algorithm for closed-loop supply chain network design in large-scale networks. Applied Mathematical Modeling, 39(14), 3.990-4.012. doi: https://doi.org/10.1002/tqem.21530 DOI: https://doi.org/10.1016/j.apm.2014.12.016

Valle, P. O., Menezes, J., Reis, E., & Rebelo, E. (2009). Reverse logistics for recycling: the customer service. International Journal of Business Science and Applied Management, 4(1), 1-17.

Vieira, B. O., Guarnieri, P., Silva, L. C., & Alfinito, S. (2020). Prioritizing barriers to be solved to the implementation of reverse logistics of e-waste in Brazil under a multicriteria decision aid approach. Sustainability, 12(10), 4337. doi: 10.3390/su12104337 DOI: https://doi.org/10.3390/su12104337

Xin, C., Wang, J., Wang, Z., Wu, C. H., Nawaz, M., & Tsai, S. B. (2021). Reverse logistics research of municipal hazardous waste: a literature review. Environmental Development and Sustainability, 24, 1495-1531. doi: https://doi.org/10.1007/s10668-021-01526-6 DOI: https://doi.org/10.1007/s10668-021-01526-6

Yoshida, F., & Yoshida, H. (2019). Waste Electrical and Electronic Equipment (WEEE) handbook (2nd ed.). Thousand Oaks: Woodhead Publishing.

Downloads

Published

2023-08-03

How to Cite

Alós, J. dos S., Milan, G. S., & Eberle, L. (2023). The reverse logistics operation of solid waste pos-consumption of electronic products for domestic use in Brazil. Revista De Administração Da UFSM, 16(3), e2. https://doi.org/10.5902/1983465974238

Issue

Section

Articles

Most read articles by the same author(s)