The development of an ICT framework for business intelligence at the Brazilian National Cancer Institute: a case study of organizational learning and innovation

Antônio Augusto Gonçalves, José Geraldo Pereira Barbosa


This paper presents the development of an ICT framework for the management, processing and analysis of large-scale Brazilian cancer data. This was a qualitative and descriptive study conducted at Brazilian National Cancer Institute (INCA). The benefits derived from the framework implementation, so far, are: real-time knowledge access; patient’s focus and satisfaction; enhanced knowledge transfer and diffusion of best health care practices; reduction in treatment costs; relief of the INCA’s labor shortage; and finally speediness of cancer diagnosis and enhanced quality of both diagnosis and data used in epidemiological studies. The study also identifies the critical aspects that must be observed by the Brazilian health organizations in early stages of development of BI systems and thus contributes to the faster adoption of such systems. 

Full Text:



Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.






Revista de Administração da UFSM. Brazilian Journal of Management

Universidade Federal de Santa Maria, Santa Maria, Rio Grande do Sul, Brasil, eISSN 1983-4659