Alves CA de M, Machado Filho CAP, Lima GASF de. Study on Corporate Social Responsibility and Ombudsman’s Offices Complaints of banks, considering the size and type of control in Brazil. ReA UFSM [Internet]. 2017 Oct. 24 [cited 2025 Dec. 13];10(3):402-19. Available from: https://periodicos.ufsm.br/reaufsm/article/view/12421