Spalenza AS, Ronchi FA, Pelissari AS. Satisfaction in B2B Relationship: Research of reciprocity in the relation between doctors and health plans in the Espírito Santo. ReA UFSM [Internet]. 2017 Dec. 20 [cited 2025 Jan. 6];10(4):632-51. Available from: https://periodicos.ufsm.br/reaufsm/article/view/16323