Alves, Carlos André de Melo, Claudio Antonio Pinheiro Machado Filho, and Gerlando Augusto Sampaio Franco de Lima. “Study on Corporate Social Responsibility and Ombudsman’s Offices Complaints of Banks, Considering the Size and Type of Control in Brazil”. Revista de Administração da UFSM 10, no. 3 (October 24, 2017): 402–419. Accessed September 8, 2024. https://periodicos.ufsm.br/reaufsm/article/view/12421.