Souza, Álan Andrew de, Cláudio Damacena, Clécio Falcão Araújo, Bianca Pinto Carvalho, and Nathália Gris Seibt. “The Influence of Customer Participation and Convenience on Customer Satisfaction: A Multiple Mediation”. Revista de Administração da UFSM 16, no. 2 (June 30, 2023): e5. Accessed December 25, 2024. https://periodicos.ufsm.br/reaufsm/article/view/71688.