Damázio, Luciana Faluba, João Luiz Soares, Helena Belintani Shigaki, Carlos Alberto Gonçalves, and José Marcos Carvalho de Mesquita. “Customer Centricity: A Bibliometric Analysis of Academic Production”. Revista de Administração da UFSM 13 (December 28, 2020): 1510–1529. Accessed November 2, 2024. https://periodicos.ufsm.br/reaufsm/article/view/61375.