Lobato, J. de O., Andrade, E. F. da S., Maccari, E. A. and Mazieri, M. R. (2019) “Performance and quality indicators and the governance process in Brazilian Federal Universities: a multi-case study”, Revista de Administração da UFSM, 12(3), pp. 594–609. doi: 10.5902/1983465938565.