PAIVA, D. S.; ANDRADE, J. C. S. Resistance to organizational change: analysis of the process of implementation of the integrated management system in SENAI-BA. Revista de Administração da UFSM, [S. l.], v. 6, n. 3, p. 614–631, 2013. DOI: 10.5902/198346595491. Disponível em: https://periodicos.ufsm.br/reaufsm/article/view/5491. Acesso em: 15 feb. 2025.