ALVES, L.; MOYANO, C. A. M.; ANGNES, D. L. Loyalty of consumers in the retail market of women’s clothing and shoes based on satisfaction with qualitative attributes. Revista de Administração da UFSM, [S. l.], v. 13, n. 4, p. 685–708, 2020. DOI: 10.5902/1983465931637. Disponível em: https://periodicos.ufsm.br/reaufsm/article/view/31637. Acesso em: 13 apr. 2025.